Customer reviews from Staples
Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, Grey (53253) - Gray
Average customer rating
4.4
(2,421 Reviews)
Rating breakdown 2,421 reviews
5 Stars
1,636
4 Stars
453
3 Stars
150
2 Stars
78
1 Star
104
86%of customers recommend this product.
(
24 out of
28)
Customer Reviews for Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, Grey (53253) - Gray
Posted by: WILLIAM D.
Verified Purchase:Yes
The chair was assembled at the store. It sits cockeyed in the post. When the wheel base is rotated to the correct position it can be forced to tilt forward which is the most comfortable of the awkward positions. The major tell is when I stand up the chair always rotates itself into the same facing direction. I will watch out for this name brand and stay away from it in the future.
Written by a customer while visiting Staples
Customer Rating
1
Assembled chair not the same as the floor model
on July 26, 2021
Posted by: DANIEL P.
Verified Purchase:Yes
The chair on the floor of the store was very comfortable to sit in. I tried about 15 chairs on display that morning. However they won't sell the floor model so I bought the boxed chair and assembled it at home. When I sat in it I was very surprised at how uncomfortable it was. The seat cushion was very hard compared to the floor model. When I returned it to the same store the next day the store manager said I had to give it time to "break in" but that makes no sense. If there is very little padding there is nothing to break in. I could see if it were "overpadded" and you need to compress the foam a bit but this had virtually no foam padding and you were sitting on the base wood so no amount of breaking in would change that! However I went to a different Staples (the Mission Valley (San Diego) store next and that manager was exceptionally helpful and we were able to find a different model chair (the Staples Brand Traymore model) which cost less and I was permitted to buy the floor model that I actually sat in and liked. I would recommend that chair and that store. I appreciate the Staples return policy even though the first chair did not work out.
Written by a customer while visiting Staples
Posted by: DOUG B.
Verified Purchase:Yes
This office chair is well made and very comfortable with excellent back support and was easily assembled by a "senior citizen"!
Written by a customer while visiting Staples
Customer Rating
2
chair arm was broken. Will have to take the chair
on July 25, 2021
Posted by: YOLANDA G.
Verified Purchase:Yes
Chair arm was broken. will have to take the chair back. If you are not handy or have the strength of Hercules have them put the chair together.
Written by a customer while visiting Staples
Posted by: DORA F.
Verified Purchase:Yes
I needed a new chair for so long and purchased this one. It seemed to be the most comfortable and best size for my space that I could find. However after using it I find it's extremely uncomfortable for me. My tailbone is in pain after a short while. I would return it if I still had the box.
Written by a customer while visiting Staples
Posted by: NANCY B.
Verified Purchase:Yes
We found the right chair in the right store but my husband very comfortable best thing we ever did thanks Staples.
Written by a customer while visiting Staples
Posted by: BASIL V.
Verified Purchase:Yes
It was not hard to put together. The price was decent. I haven’t had any issues with it yet. It’s very quiet and works perfect so far!
Written by a customer while visiting Staples
Posted by: T.H.
Verified Purchase:Yes
it makes lost of squeaks and creaking noises and after about a month the seat cushion was useless like sitting on particle board. the caps to cover the screw holes fall out all the time.
Written by a customer while visiting Staples