We've only been using the chair for a couple of weeks but so far we like it. The material is soft it has good support and it's very comfortable to sit in for long periods of time.
The chair is not too bad but the cushion where you sit is very poor. They should fix that. I don’t think that a person who works 8 hours everyday will be able to use it without complaining.
ANY chair that doesn't fit you is not worth buying. This chair fit me well and the price was more than fair. Even though most so called "quality" chairs are covered in leather my preference is fabric or mesh so I stay cool. The true test of any chair quality is how it holds up over time and I can't speak to that since I recently purchased it. I got the extended warranty to help with that issue.