The hardware screws are cheap. The heads stripes when trying to tighten and the holes don’t really line up well. Assembly should have been way quicker. Hint: Don’t use the supplied allen wrench. Best to use an allen socket & wrench. Now that the heads are striped I can’t fully tighten (or even remove) at this point making the arm rests wobbly.
I have been sitting on this chair now for about a month and I LOVE it! There are some key differences you might want to consider - you cannot tilt back and have the back support move... the whole chair at the fixed angle tilts because the back is one molded piece with the seat. This may be a negative for some - but for me the feature of having the arms flip up was the advantage I chose. This is so that I can be whatever distance from my desk without the arms hitting it. The cushioning is comfortable and doesn't appear to be flattening out. Assembly wasn't too complicated either.
Best chair I've purchased from Staples yet! Love that the arms go up I can push it right to the desk out of the way. it's very comfortable my daughter helped me assemble it and liked it so much we got one for her too!
Not sure on what planet Staples pegs this as a chair that is comfortable for 10 hours of sitting. I'm 6'3" and 205lbs and this made my butt go numb in less than an hour of sitting with the padding under my hindquarters flattening out very quickly allowing feel of the substructure through it. Seriously guys it's mind boggling how chair makers somehow lost the ability to make a comfortable seating surface which is pathetic with the technology we have today. Definitely don't recommend this chair at all.