Customer reviews from Staples
Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, Grey (53253) - Gray
Average customer rating
4.4
(2,426 Reviews)
Rating breakdown 2,426 reviews
5 Stars
1,640
4 Stars
453
3 Stars
150
2 Stars
78
1 Star
105
83%of customers recommend this product.
(
25 out of
30)
Customer Reviews for Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, Grey (53253) - Gray
Customer Rating
2
DONT BUY NOT WORTH THE MONEY
on August 23, 2026
Posted by: Emely
Horrible chair, horrible quality I wouldn’t recommend and I’m definitely not buying from there again. Do not listen to the instruction manual most idiotic way to assemble it. Just look up a YouTube video. 
Response from StaplesBy Staples Customer Service Expert, September 4, 2026
Thank you for taking the time to share your review. We’re sorry to hear about your experience with the product and would appreciate the opportunity to assist you. Please feel free to contact our team at ProductBrandsSupport@Staples.com or call us at (800) 425-0049, Monday through Friday, 9:00 AM – 8:00 PM ET. We look forward to connecting with you and working toward a resolution.
Written by a customer while visiting Staples
Posted by: Chris
Verified Purchase:Yes
This chair was not easy to assemble. The screws are barely long enough to get a good connection. After almost fully assembled, one of the screw holes did not line up, therefore, the screw proceeded to immediately fall out leaving the chair less than secure. After a three-hour assembly, is it worth requesting a replacement to go through that again?
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Linda B.
Verified Purchase:Yes
This chair is so comfortable and it’s a great chair to sit in for working at home.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Bob
Verified Purchase:Yes
Very comfortable chair, the fold up arms are great. I would buy again
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
2
Falling Apart
on August 3, 2026
Posted by: Not Well Constructed
Purchased a year ago, and it is comfortable, but the screw holes were not well constructed and now one side of the chair is coming apart. The screw hole that holds the armrest to the seat base is stripped and now wobbles. Will need to get a new chair after only a year. Do not recommend!
Written by a customer while visiting Staples
Posted by: why you need my name
Verified Purchase:Yes
So far it has been what i expected.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: Dianne
Verified Purchase:Yes
The chair is extremely comfortable, great lumbar support, nice deep seat, and the arms are just the right height.
Written by a customer while visiting Staples
Posted by: MC
Verified Purchase:Yes
Super comfortable!
I would recommend this to a friend!
Written by a customer while visiting Staples