Customer reviews from Staples
Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, Grey (53253) - Gray
Average customer rating
4.4
(2,421 Reviews)
Rating breakdown 2,421 reviews
5 Stars
1,636
4 Stars
453
3 Stars
150
2 Stars
78
1 Star
104
86%of customers recommend this product.
(
24 out of
28)
Customer Reviews for Staples - Sorina Ergonomic Bonded Leather Swivel Executive Chair, Grey (53253) - Gray
Posted by: C.W.
Verified Purchase:Yes
Easy to put together. Sat in it for 6 hours a day 5 days in a row and my back hips and neck feel fine.
Written by a customer while visiting Staples
Posted by: B.S.
Verified Purchase:Yes
We tried several of them in the store and picked this one. Happy we did. Also was a great value!
Written by a customer while visiting Staples
Posted by: M.R.
Verified Purchase:Yes
The chair was defective. Could attach the arm rest.
Written by a customer while visiting Staples
Posted by: MICHAEL M.
Verified Purchase:Yes
I have had this chair for a couple weeks. It was easy to assemble and is comfortable to sit in for long periods of time. Love the ability to raise and lower the arms.
Written by a customer while visiting Staples
Posted by: C.S.
Verified Purchase:Yes
Thank you for your patience!! Amazing customer service!! Thank You Chad Sorci - Smarthouse Lending
Written by a customer while visiting Staples
Posted by: R.L.
Verified Purchase:Yes
Excellent office chair. Very comfortable!
Written by a customer while visiting Staples
Posted by: LYNN R.
Verified Purchase:Yes
I wanted to love it. I really did. It's super high quality in its parts (lots of sturdy metal in the arms and the base) and it went together fairly easily. But this chair just isn't adequate for lumbar support. I'd read a few reviews that said it was ergonomic and I'm short and one reviewer even said it worked for her petite frame but the issue isn't the placement of the lumbar support but the fact that it's not firm at all. In addition the chair naturally tips back a bit - it doesn't sit straight up even in the locked position. With the addition of extra lumbar support pillows and a neckroll I am comfortable enough. If we weren't mid-COVID precautions and I could have gone to the store I'd have returned this after a day.
Written by a customer while visiting Staples
Posted by: D.C.
Verified Purchase:Yes
I would give this chair 5 stars if it weren’t for the installation process. Talk about frustrating! Main concern is the manufacturer appeared to have put loctite on the bolts at the assembly plant. The issue with that however is that the loctite dried before even being ready to be used causing the bolts to be EXTREMELY difficult to install. My advice for the manufacturer is to include the loctite separately so the installer can use it properly.
Written by a customer while visiting Staples