This chair is comfortable and supportive of my lower back and neck. It was on sale for a pretty decent price compared to other similar chairs too so I'm happy with the purchase.
This chair helped eliminate my back problems due to sitting at my desk. It was very reasonable priced. The reason I gave it a 4 instead of a 5 is after the store put it together for me (thank you store personnel) they did not include any directions on how to adjust the chair. I am still figuring a few things out.
I got this for my home "office" aka dining room table. I just love it and it's really comfortable. Good lumbar seat and neck/head support if you want to lean back. Travels easily across my carpet. I have back issues and it's so nice to be able to sit and not be in pain. I find the height adjustment good (I'm 5'9" with long legs) the unpadded arm rests are comfortable. Does it have all the bells and whistles as chairs 2x3 times more expensive - no! But what you get for your money is truly exceptional! I got the blue chair and it looks great with my table. It is a much deeper nicer blue than they show in the picture. You will not be disappointed.