Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN59375) - Blue
Customer Rating
2
Hurts after a while
on June 4, 2024
Posted by: CD
I just moved to the area and sometimes I work from home. I got this chair because when I tried it in the store it felt comfortable and it reclined at a good angle. When I got the actual product you have to put a lot of weight on the back of the chair to keep it reclined. The mesh material isn’t comfortable at all especially if you’re wearing shorts or a tank top. The mesh rubbing against my skin can sometimes irritate it. The chair hurts my back after a while. Not sure if I can return it but sitting in this chair when I work from home is not ideal.
Response from StaplesBy June 11, 2024
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. Please reference case # 966686 when you call
The chair was easy to put together and very comfortable to sit in. I like the firmness of the chair and appreciate the adjustable lumbar support. I'm truly glad that I took a chance on this chair. Highly recommend it!
The biggest problem with this chair is that even in the upright and locked position at the desk the seatback has too much lean back so you're too far away from the desk. Initially I thought it was the locking mechanism but when its unlocked it goes all the way back like its laying down. I would return this but the window for the return ended two days ago.