Recently purchased (and returned) two different chairs from Staples and this one is by far the best of the lot <$200 that I've tried. Still wish that the back of the chair tightened up better but is still serviceable.
The chair is very good. The price is very good. I would recommend this chair unless you can spend a lot more money and find something better. Otherwise I'm very pleased.
Takes a while to put it together it doesn’t come partially assembled you need to assemble pretty much the whole chair. It’s worth it when you get done parts clearly marked takes about 20-30 mins. Very nice chair!
I have had the chair for 2 months so far and I have loved it....but the chair is starting to creep down when I sit on it. I keep it at the highest level but sometimes it goes down right away and I can actually feel it drop as I sit. I called product support and they were very pleasant to talk to and they are sending me a replacement cylinder. I am under 200lbs so my weight is not an issue. The support person I talked to said they do have issues with the cylinder in those chairs. My rating for actual seat comfort is a 5 but the annoyance of constantly having to raise my seat is a 0.
I needed a new chair with good lumbar support. This chair was on sale and my wife bought it for me. I have a hard time getting up and down and my wife put the chair together with ease. The directions are easy to follow.