The chair is uncomfortable for me. I sat in it for a 4 hour work shift and my back was extremely sore. I would like to return it. What is Staples return policy on office chairs?
I am enjoying the comfort and support of this chair. Assembly of the head support was a challenge to access the access the holes. Am still developing the proper height for my seat from the floor. Arm rests are great ergonomically.
Mesh is getting out from the side and its under normal use for 6 months only and no tears. see pictures.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
I purchased this chair for my home office. The old chair I was using was horrible. I could only sit for about 15 minutes before I got stiff and needed a stretch. With this chair it’s comfortable for extended lengths of time and has cut way down on my hip back and knee pain. Totally worth it.
The chair is very comfortable and looks very good. The only complaint I have is that I would have liked that the chair locks in the relaxed back position. The chair locks in the forward position but not if the most relaxed position.