My son who is the businessman working from home and is the person using this chair says it is comfortable and cool. My husband and I picked it out particularly because the two chairs we had purchased previously with the soft padded arms wore poorly. The arms as well as the front of the seats on both previous dark brown chairs were worn down to white in a few months. This one with hard arms should wear better My son says it is good quality and comfortable to sit in for hours on end!
I got this during an in-store sale so it had a bit of a mark down which was nice. The chair is very comfortable and suitable for long duration sitting like an 8 hour shift. I would highly recommend to anybody who is working from home right now.
I bought this chair for my home office and was happy with it for about a month. Now three months in the back has begun to sag and the armrests are heavily worn and discolored. I do spend a large amount of time in it however I still don’t feel that the quality is there for this price point.
I bought this chair for the lumbar and neck support and the larger seat. I tried every chair in the store and this is the only one that fit where I needed it to fit. I've assembled 4 other office chairs and this one was by far the most difficult. Everything is metal to metal held together by screws. It was difficult to position the parts so you can screw them together Other chairs had at least some slide in components that made screwing parts easier. The neck piece was especially difficult to screw in. The deep recessed holes and no way to see where the screws should go. I also had problems with delivery as Staples sent it for pick-up rather than to my home address per the invoice. Neither the stores nor customer service were helpful.
The assembly process is very easy. The chair is comfortable. So far I have no issues. I work long hours and still feel good by the end of my day. The arm rests are the perfect height for me. Th head/neck rest works good when I need to relax. I recommend this chair.