very comfortable and supportive chair. did not attach the upper neck support as it was too low for user's height. would be nice if the neck support was adjustable (able to raise)
like the chair and it is comfortable. Adjustments are good. The only reason for the 1 star rating is because the salesperson in the store sold me an warranty plan on the chair starting that the chair only had a 90 day warranty on it. But when I got the chari home and read the warranty it is foe 7 years from the manufacturer. So i purchased the warranty plan for no reason.
Purchased this chair as I was beginning to have back issues due to remote work. This chair did the trick and no more back pain. I had tried other chairs in the store and this was the most comfortable yet supportive one.