I purchased this chair after reading thew reviews. I need to work longer hours at home due to Covid so needed a comfortable chair that was easy to assemble. This chair certainly delivered. I ordered this from the local store location so that I could get the price match which was inconvenient as it seems to make sense that the prices online should match the lowest store price automatically but other than the inconvenient customer service and the attitude of the manager the chair itself is a good product.
I've purchased this task chair a week ago and I'm pretty satisfied with it. Easy to assemble light and best of all comfortable. I liked the most the back and head support.
This is a great buy. It was easy to assemble is well built and provides excellent support to the lower back. Not sure if lumbar support is adjustable i.e. can move up or down but I'm 5'9" and it's optimally placed by default. The angle adjustable headrest is positioned perfectly and one can lean back to contemplate with just the right support to the head. It is not height adjustable however. Experiencing very humid weather here in SoCal and the mesh seat and back allows airflow to keep cool. Arm rests are positioned supportively by default and are adjustable. They have a soft padding which makes resting elbows very comfortable. Casters are well built and it is easy to roll the chair easily. I recommend this for any office setting...I use it in my home office.