I replace my old chair with this one and I feel it was a great upgrade. The headrest lumber support and adjustable hand rest are great for ergonomic posture. A great buy!
The mesh seat is very comfortable and I like that the seat back reclines while the seat stays flat. This allows your feet to stay on the floor so there is no pressure on the back of your legs. The back recline has adjustable spring tension and the arms and seat are both height adjustable. I would recommend this chair.
I love the adjustment it leaves about 1.5 inches you can push out or in the side arms and the back chair to make it bigger and smaller. I also remember reading the review that someone's wife was upset because she - in the Dexley - at 5'4 couldn't 'cross her legs'. I am 6'1 280lb male who is very flexible and can cross my legs myself. So i'm sorry your wife isn't nimble - tell her to do some stretches. I for one LOVE this chair and it is VERY comfortable for my size. Even my 330lb friend sits in it and likes it though no - he cannot cross his legs.
I still had to youtube a video to put it together. The casters did not just pop in but required an exact angle and a bit of force. But now that it's done the chair is comfortable. Since it was on sale it was a good price as well.