Chair is OK---Website and follow through; not so m
on February 3, 2021
Posted by: WILLIAM B.
Verified Purchase:Yes
Chair is OK; but it took ordering the darn thing 2 times. I ordered it and "they" said they delivered it a week later instead of a couple days and then "they" reordered it and 3 days later where is the chair? I finally said to refund my money which they were only too happy to do to get me off "their" back. I waited a week or so and reordered and even though it was a little late at least I finally received the chair. Assembly was easy and completed quickly without any undue questions or anything else. I like the adjustable lumbar support which is why I bought it in the first place.
This is a very comfortable chair. Important it had adjustable height level which is important for my height. Assemblyy was easy. But I am still having trouble attaching the headrest. I have to call the company to troubleshoot which is the only set back.