Only bought this a week ago or so… so time will tell. Seems very well built and is very comfortable. My wife did not like the headrest option so I did not install it. Wished there was a way to buy it without for a few less shillings.
Sitting in this new chair my back requires I stand up less often than in my previous chair. The only improvement I suggest is that the lowest setting of the arms be a bit lower.
Very clear assembly instructions and so far works perfectly as advertised. Has the lumbar and neck support of chairs costing twice as much. The mesh is cool and supports my 215 lb 6’2” body well. Highly recommended.