I'm reviewing this after using a fairly cheap leather office chair I've had for over 10 years. My back and behind would typically get sore after sitting in it for a few hours. I'd be forced to get up and stretch before I could sit again. I've sat in this chair for around 6-8 hours a day for a couple weeks and not had any pain. The chair is pretty comfortabIe. The adjustable armrests are nice and cushioned (albeit firmly). The headrest is a welcome addition. I think it's a decent ergonomic chair. However I noticed a few things: The chair has already developed a little creak to it when getting in/out of the chair. I don't like this as it's only going to get worse and worse. I'm also concerned about the mesh sagging over time. The armrests did not install symmetrically. The right armrest is a 1/2 inch forward more than the left armrest. At first I thought I screwed the armrest in the wrong holes or maybe I could have moved it back a little before screwing but they only install one way. A 1/2 inch is not a dealbreaker but I do consider it incorrect manufacturing. The lever to lock/unlock the chair recline does not slide in/out smoothly. It's finicky and I have to constantly fight with it to get it to lock/unlock. The mesh is pretty irritating to bare skin. It's comfortable if you got clothes on but if you were thinking of sitting in it shirtless (or pantsless) on a hot day you won't like it. I also wish it reclined farther back. It's not bad but I think it could have reclined an additional 30 degrees for a little napping. All in all I give it 3.75 stars out of 5. Would have been a 4 or 4.5 without the issues. But I'm decently satisfied with it so far.
I decided to get a new chair with a breathable back and found this one. Had a lot of the features I wanted and was within my price range. No complaints with it so far. Comfy no loud creaking no sweat and looks nice :)
Really good chair! The salesperson Anthony at the Manhasset NY store was knowledgeable and professional. We paid extra for assembly and it was well worth the $.
Purchased in May of last year and the plastic ring that holds the gas lift cracked. Gas lift now drags on my floor causing damage. I am under the rated weight and usage criteria. Calling for warranty service tomorrow as they are not open today.
Response from StaplesBy March 15, 2021
Hi Debra all of the warranty information is on our website here: https://www.staples.com/sbd/cre/programs/serviceplans/