This chair is uncomfortable. It feels like the back is pushing you off the seat. It needs to have an adjustment for the seat portion. Instructions were very good though. Only one screw was very hard to screw in. Also staples sent the wrong color.
Response from StaplesBy March 3, 2025
Hi Thanks for replying to our product review request. I have received your feedback and have shared this information with our Merchandising Team. If you experience any problems with the chair you will have 14 days to Return or Exchange the product for a replacement. I appreciate you taking the time to share your experience and if you have any other questions or concerns please contact Customer Support at 1-800-333-3330 or via Chat on Staples.com. ^MS
I've been needing a new office chair so popped into Staples to see what they had. I tried this and was pleasantly surprised - especially since it was 50% off. I liked the adjustable headrest and adjustable-height armrests. The light gray color was nice enough for my office aesthetic though I'd prefer a mauve or light blue chair. Still the headrest and adj-height armrests were new features for me so I was pretty excited. Was unsure about the lumbar support because in the store it seemed too strong -- or perhaps it was like shoes and going from low-support to high-support is painful at first then feels amazing long-term? I wasn't sure. The next day at home I realized the sale ended same-day so my spouse went and bought it for me. Built it (easy except for the 5th wheel which was a struggle) then I sat in it...and immediately felt pressure under the front of my legs. The seat is mostly mesh with the front 3-4" padded -- and the mesh was looser tension so you kinda fell into the seat while the front foam stayed sturdy. Would have been awful to sit in it long-term. My spouse tried it too and said the same thing (without me telling him what felt bad to me). Maybe the one in the store was worn in maybe it's just a quality variance idk. We are now disassembling it and packing it back up 5 mins after assembling it.
Response from StaplesBy March 3, 2025
Hi Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with ***. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^
Worth every penny. Sturdy high quality material and sturdy design Comfortable as is but could easily accommodate cushions if desired. Lumbar is actually useful unlike cheaper models. Adjustable headrest seat height armrests (up & down only) and backrest tilts to desired resistance. Would recommend and buy again.
I've owned this chair for no less than 30 days and put it through normal use and it's already providing a squeaking sound so horrendous it is basically unusable. I work online and the noise is so bad I received comments on it. This is unacceptable.