base of my chair cracked in the center where it slides over the center shaft.
on April 7, 2021
Posted by: P.P.
Verified Purchase:Yes
very disappointed that the base split after only 10 months of use ! I am not overweight and only used it for 6 hours a day. Luckily it was under the warrantee and Staples helped me out. Was there a defect in the design ??
Once I got the chair home put it together and sat in it I found that it did not fit my body the way it seemed to in the store. Sat in it for the entire day and into the evening and my back was so not happy that night and next day Every chair is different and every body is different so that is just the way it is and a learning experience.
After assemblying chair I discovered Tilt-Tension adjustment does not work. So when you sit the back rest (not the seat) rocks back about 6 inches. Adjusted tilt-tension all the way in and all the way and it made no difference. I will return to staples.