base of my chair cracked in the center where it slides over the center shaft.
on April 7, 2021
Posted by: P.P.
Verified Purchase:Yes
very disappointed that the base split after only 10 months of use ! I am not overweight and only used it for 6 hours a day. Luckily it was under the warrantee and Staples helped me out. Was there a defect in the design ??
After assemblying chair I discovered Tilt-Tension adjustment does not work. So when you sit the back rest (not the seat) rocks back about 6 inches. Adjusted tilt-tension all the way in and all the way and it made no difference. I will return to staples.
After buying numerous vinyl coated office chairs in this chairs price range over the years I finally decided to try one like this. Reason being the vinyl coating always comes off of those chairs within a year and they look like garbage and leave vinyl chips all over my carpet. when sitting in this chair at staples I felt it was the most comfortable. It may not be as soft but none the less very comfortable. Its solid and has good lumbar and head support. It looks nice as well. I think even better then the vinyl ones. Hoping it will last a couple of years. If it does I will probably continue with this style in the future.
This chair is a chair. It is not a cloud but it is close. I like my chair because it provides all the things a chair should and a few things most don't. If you need a chair this one is for you!