Taking it out of the box looked like a daunting task. Actually the one shipped to me was opened and re-sealed. I suspect someone got it home and said "Eeek!" when they opened it and promptly returned it. All the parts were present so no problem. Hint: It comes with a 3/16" Allen wrench. I used my Ryobi impact driver with a 3/16" hex head. Made the job go very quickly. First day with the chair but it seems fine. 7 year warranty is a plus. I bought a similar one from Staples nine years ago and the webbing was just starting to go.
My first chair was delivered to the wrong house. I called Staples Customer Service and they took care of the issue very quickly. Good Customer Service experience. I finally received my new chair two days later. It was easy to put together and to me it is nice. It is my first mesh chair. I would buy one again if I had the opportunity.
Comfortable yet supportive. Using it in a shop environment the mesh airflow works well in warmer weather we'll see during winter. Features great. Easy to put together. Really like the blue color.
I have been using the Gaming Racer Style chair at home and the lack of breathability was terrible. I kept wanting to take my Herman Miller at work home with me because there is no way I am paying $600+ for a chair. This Dexley feels just like my Aeron work chair for a quarter of the cost.
I needed to replace my 10 yr old high back mesh office chair because the padded leatherette arm rests had disintegrated. I found this one on sale and available in blue. I like the blue mesh material the deep seat surface the headrest and the simpler plastic armrests. Not as fancy as the one I'm replacing but functional comfortable and nicely priced.