Bought the chair in February. Kind of a pain to assemble but it was fine for a few months. Gas cylinder started randomly losing pressure by summer and by late October I was having to readjust several times an hour. Called to get a replacement cylinder which they assured me could be replaced. Ha! Part finally arrived. Soaked it in WD-40. Got the wheeled base off but the post going into the base wouldn't budge even with two vices and a rock bar. Was not in a good mood when I called back a second time. If you run into the same issue make them ship a replacement seat plate (and probably the five-point base for the wheels to be safe) at the same time.
I purchased the Hyken Mesh chair online before I came across multiple reviews talking about the Dexley Mesh chair being the best option for taller persons. I'm 6'4. Because of these reviews I decided to order the dexley in-store pickup. I took the hyken along with me while going to pickup the dexley and while I was in the store I got the chance to actually test these chairs out since both were on display. If you're like me who works 100% remotely or care ALOT about your posture and back pain from bad sitting posture the dexley IS NOT for you. The dexley WILL NOT sit you upright and this could lead to discomfort. The dexley being best for taller folks is a myth. I cancelled my dexley pickup and brought the hyken back home with me and I've been spending more time in this chair I 100% recommend the hyken over the dexley.