Chair is decently comfortable but makes loud snaps and creaks when I lean back. Will contact Tech Support for resolution. Kind of shock you when you lean back and there is a loud SNAP!
Mesh is getting out from the side and its under normal use for 6 months only and no tears. see pictures.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
Well generally I like the chair. After about 1.5 years the mesh is still okay - no rips. Unfortunately the nylon base developed a crack and now the gas piston is literally dragging on the floor. Replacements under warranty are on-order but won't come for probably 2-3 months so I'll probably have to try to buy replacement parts (assuming I can get this thing taken apart) even though it's still under warranty.
The mesh seat is tearing where it's attached to the frame on the side after 8 months of use. I'm 165 pounds I didn't expect to have to replace this within 1 year.