Customer reviews from Staples
Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN59375) - Blue
Average customer rating
4.4
(5,432 Reviews)
Rating breakdown 5,432 reviews
5 Stars
3,763
4 Stars
899
3 Stars
256
2 Stars
189
1 Star
325
91%of customers recommend this product.
(
86 out of
94)
Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN59375) - Blue
Posted by: MELODY
Verified Purchase:Yes
Ken Retail Large Quantity Order Specialist with Staples who helped me with the purchase of 9 office chairs was a pleasure to work with. The store manager and his assistant were also very helpful.
Written by a customer while visiting Staples
Posted by: DAVID S.
Verified Purchase:Yes
This rating is based on three factors. Had this chair for just over a year and the gas lift pole started dragging on the floor. (3 stars). Union & Scale was happy to provide a new base but backordering would mean almost 2 months of waiting. (4 stars) They agreed to send me a new chair delivered promptly and hassle free! (5 stars)
Written by a customer while visiting Staples
Customer Rating
5
OK chair for $200 Customer Service is superb.
on January 27, 2022
Posted by: Jay
Verified Purchase:Yes
-The Chair itself is OK quality. For $200 I would expect more ergonomic adjustments and higher quality materials. -Off the top of my head I would like to see cushioned arm rests being able to adjust the chair higher and increased ability to lean back in the chair. - On the other hand customer service is wonderful. After 3 months the seat of my chair separated from the weaving which made it impossible to sit comfortably because my butt would hit the plastic on the base of the chair. I called customer service at the number on the bottom of the Union & Scale website and the nice lady there sent me a new seat base free of charge even though I did not have the original manufacturing tag (I had cut mine off). If you see this Denise thank you! -Union & Scale customer service is on point hopefully they can improve on their chair design because as of right now there is something wrong in their production.
Written by a customer while visiting Staples
Posted by: DARIN B.
Verified Purchase:Yes
Very pleased with the comfort and construction of this sub-$200 office chair. Definitely upgraded the home office with this purchase.
Written by a customer while visiting Staples
Customer Rating
2
Did not hold up
on January 26, 2022
Posted by: Just okay..
This chair was great but one day the main shaft went through to the ground.
Written by a customer while visiting Staples
Posted by: TONY C.
Verified Purchase:Yes
Purchased this chair for my Dad as gift for Christmas and he loves it! Was easy to assemble and is super comfortable.
Written by a customer while visiting Staples
Posted by: RAY
Verified Purchase:Yes
I sat in the chair at a Staples store and it’s what I wanted. Would recommend. Also purchased the assembly service (SPAR Assembly) and a week and a half after buying the chair and a week after they originally contacted me to make an appointment they ghosted me. No response to emails I called the customer service number yesterday and they told me to expect a call or text but nothing. Package was delivered 5 days ago and is sitting in its box waiting for the assembly I paid for. Unacceptable.
Written by a customer while visiting Staples
Posted by: Brandon L.
Verified Purchase:Yes
I loved this chair when I first got it but it seems like the limit plunger that keeps the chair from going all the way back has gone out. I am super sad because I am about a day late on the return policy to get it fixed.
Written by a customer while visiting Staples