The chair is excellent.....best I've every had. It's so much better for my aching back and the headrest is a nice touch to relax the neck muscles on and off throughout the day. The sales rep is super....helped me find a better price on line than what was in the store.
At the tilt-lock position the chair back leans entirely too far back and exacerbates my back pain. If you like to sit up and have good ergonomic back support look elsewhere.
This chair is saving my tailbone (which I broke recently) back (which has issues from a car accident) and hips (which have arthritis). This is a million times more comfortable and was only $60 more than my current gamers chair I bought for my home office in 2021. If you are looking for a chair that is comfortable to sit 10+ hours a day look no further than this one.
If you spend hours sitting at your desk this chair is a MUST HAVE. Very comfortable and the perfect about of support. If you're comfortable you will be more productive.