All adjustments work as advertised; Lumbar support tilt control arms low enough for short person head rest and seat height. Wheels roll easily and are quiet. Roger was exceptionally helpful ringing up the best deal and putting assembled chair in my car.
I loved the color and needed something was had more back support. Without having a big and bulky work chair. This chair met the need for that and more. It was easy to put together.
The chair was easy to assemble until we got to the headrest. The assembly time was nearly an hour and more than 45 minutes of that time was spent struggling to assemble the headrest.