I'm pleasantly surprised at how comfortable this chair is. I'm 5'5" and I've been dealing with some lower back / S.I. joint pain on and off for years and have been so nervous about ordering a chair online. My friend talked me into getting this and I'm so glad I did! Back comfort is spot on. Seat length is perfect. Arm rests are great and I can adjust to tuck under my desk. Head rest is also perfect. I wish they offered the same chair with more recline and a foot rest but then that would just be a recliner. I would definitely buy again.
This chair is as described. It is comfortable adjustable and provides support. I am 5'1" - would be nice if the head rest came down just a bit more same for the arm rests. But this doesn't detract from the comfort and support. I give it high marks.
The chair appears well made. Only time will tell regarding seat comfort and wear on fabric and arms. Assembly was very easy except for the adjustable head cushion. It was difficult to align the two bolts which hold the cushion in place. The cushion has to be held very tight against the seatback to get the bolts aligned and to screw into the threaded inserts. Manufacturer please note; I suggest attaching the top cushion prior to attaching the back to the seat so the back can be easily inverted to attach the bolts.