The chair seems well constructed I like the look of it and the various adjustment features. Unfortunately the front of the seat made the back of my thighs hurt where the front cross-bar lays. I returned it and got a Lazy-Boy instead. Must add the staff at Staples were very accommodating.
Not that bad in terms of assembly. Ships in a few big pieces that you put together with some screws and an allen wrench. Once it's all set up sitting in it is comfy. I wouldn't say it's perfect--you can sink a little into the mesh and if you're on the tall side the headrest is more of a neckrest. But for the price I don't regret the purchase.
I bought this chair because of all the good reviews but buyer beware. The base of my chair cracked and the shock poked through it scratching my nice floor mat. The chair is ruined the mat is ruined.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.