The chair appears well made. Only time will tell regarding seat comfort and wear on fabric and arms. Assembly was very easy except for the adjustable head cushion. It was difficult to align the two bolts which hold the cushion in place. The cushion has to be held very tight against the seatback to get the bolts aligned and to screw into the threaded inserts. Manufacturer please note; I suggest attaching the top cushion prior to attaching the back to the seat so the back can be easily inverted to attach the bolts.
The chair seems well constructed I like the look of it and the various adjustment features. Unfortunately the front of the seat made the back of my thighs hurt where the front cross-bar lays. I returned it and got a Lazy-Boy instead. Must add the staff at Staples were very accommodating.