This will be a first impression because I've only owned it a week. Chair is very comfortable supportive. One reason I chose this over other chairs is the head support. I sat in every other chair at the store and realized how much I liked the head support over no head support. I like the mesh because I don't stick to it in hot humid weather unlike my previous faux leather chair and the mesh allows air to circulate around me. By the way I ditched my faux leather chair because the seat covering was "dissolving"! It was akin to peeling off dead skin after a bad sunburn UGH! Anyway I will wait to see how well this chair and its materials will hold up over time.
I love the mesh on the back and bottom I apparently produce a lot of heat while sitting in the old style office chairs. Love all the cushioning but I get hot and uncomfortable rather quickly. This type of chair lets me breathe and stay cool. The mesh is supportive in the seat as well I'm comfortable thats all that matters for me.
The head restscrew holes would not align with the back screw holes. Had to shave some of the head rest bracket to align them. They must have poor quality control. The chair is ok as an office chair.