This chair meets my expectations: flexible comfortable with head rest.
Written by a customer while visiting Staples
Customer Rating
3
Broke After 5 Year
on November 23, 2025
Posted by: TexasHomeOfficeUser
"Bought another one after the first one broke after 5 years. The bottom part, the hole where the top cylinder goes in, cracked after 5 years. Since it lasted 5 years, I bought the same kind again and hope it lasts 5 years or more. I just wish they had used metal instead of relying completely on plastic to hold the cylinder, which carries the weight of the seated person."
Bought two... very comfortable and easy to assemble, although the headrest was a challenge. eem sturdy, and love the lumbar support adjustment. Would definitely buy again.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1
DO NOT BUY THIS!!
on January 13, 2026
Posted by: Carpediem7907
My business partner had one and loved it so I bought one. I did not get the protection plan on the first one AND OF COURSE it failed in the first year and would not sit up straight anymore. I never lean back in the chair and it had 6" of play after about 7 months. I chalked it up to being a defective chair so I ordered another one and paid for the extended warranty thing they offer. After 6 months the chair started squeaking very loud and now at the 11th month the chair will no long go down to a lower setting where I usually keep it so that the arm rests will slide under my desk. Also, the 2nd chair's seat portion is 1 1/2" shorter in length so the chair does not come all the way out to the back of my knees like the first one did.
I spoent a lot of time considering chairs on youtube. I am struggling through employment at the moment but was in need of a chair. My general rule is that you should never skimp on anything between your feet and your but. Chairs, beds, carpets, shoes, etc. So I chose very carefully. I'm happy to let you know, this chair is quite comfortable and was definitely worth it. It's unfortunately a bit cheaper and if you can afford more definitly try to get a Colomy Atlas chair over this. But when you're on a budget and you plan on getting a long-term chair anyway, this'll do. This'll do.
Cons however and the reason I struggle with it, the handles are not adjustable in either horizonal movement to get them out of the way, and the headrest is only on a stable swivel. I tried to install the arms and the headrest loose because the screw holes are long slidable holes so I thought that meant I could customize how far back or out they go. This is unfortunately not the case. As you tighten the screws to ensure they are secure, the rests also fall inn on the chair.
Pluses though FAR outweigh these cons. It's a good chair. comfortable, I can sit cross-legged on it, the armrests do their job regardless, and the head rest, despite being inflexible, is out of the way when you want it to be. The adjustible lock for the back also ACTUALLY works unlike mosty of the chairs I have used.