Customer Reviews for Staples - Staples Dexley Ergonomic Mesh Swivel Task Chair, (UN59375) - Blue
Customer Rating
1
Gas lift (pump) is dead after 8 months.
on June 6, 2023
Posted by: Alex V.
My weight is 176 pounds. Hybrid work 2 days per week from home. Less than 50% chair utilization. Gas lift (pump) is dead after 8 months. Over all design/comfort are below average IMO.
My new chair is comfortable and that’s what counts. It helps me with the way it is shaped. It also allows air to move making it cooler. The quality is very good so it should last quite a long time.
I bought this after waiting to buy a mesh office chair with a mesh back and seat. This is a heavy chair seems sturdy and is comfortable. I have found it to be cooler and a good value.
first off I ordered this chair unassembled but they only had a pre-assembled one in stock so that's what they gave me. even in the most upright position the chair is tilted significantly backwards and putting even the slightest pressure on it will tilt it back significantly more even at maximum tension. the tiltlock does nothing significant to prevent the chair from tilting backwards only holding it back from bottoming out the piston pushed too far through the wheel base and scrapes the floor which is frankly unacceptable. the chair's design has potential it's one of the few mesh back chairs in this price class to have a headrest but it being more of a recliner than an office chair and the piston scraping the floor simply makes it unfit for purpose. fix those issues and it would be excellent.
My wife has been looking for a chair that supported her back. She tried lots of chairs and found me sitting in this on at the store. I asked if she had tried it. She said "no." I got up and sat in another chair. She sat down and shortly said " I really like this chair." After a little more examination she aske me to buy it for her. After I assembled it that evening I was worried that her opinion might change. After several days she is still using superlatives to describe the chair. Both of us are happy.
Assembly was fairly uncomplicated. But the reason for 4 stars is that it is not as comfortable as the one tried in the store. Had to add a pad to the seat and pads to the plastic arms.