I purchased a big and tall chair from Staples 15 years ago and it held up extremely well (replaced seat foam) but it was time for a new one. Overall the quality is the same and I am very pleased with the product. My only complaint is that the front edge of the armrests on this chair have a corner that sometimes digs into my forearm when holding a mouse (the prior chair the front edge was rolled). Even still highly recommended as the chair is very comfortable back support is excellent and the height is great for all 6'4" of me.
Very happy with this chair. It seems really well made being heavier than previous chairs I've bought. The adjustable arms are great. I am sure this chair will last me many years.
For the most part I like this chair but the lumbar support back is a joke. Now that I think of it none of the office chairs I've ever had had a back that actually stayed in the position I set it. But this one really takes the cake. When I pull it up to its full height everything feels so great. But then I let go and the back falls done to the lowest position and I'm completely uncomfortable again. Chair makers need to do a better job of securing the back at the preferred height. I'm off to search the way to find a way to secure the back at the height I need to be able to sit comfortably.