Customer reviews from Staples
Staples - Driscott Ergonomic Fabric Managers Big & Tall Chair, 400 lb. Capacity, (28354) - Black
Average customer rating
4.4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
223
4 Stars
55
3 Stars
21
2 Stars
12
1 Star
18
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Staples - Driscott Ergonomic Fabric Managers Big & Tall Chair, 400 lb. Capacity, (28354) - Black
Customer Rating
2
Seat is not supportive
on March 10, 2026
Posted by: fc1704
I am returning this because my lower back and hip pain was worse when I was sitting in it. The seat looks padded but it's not very supportive.
Written by a customer while visiting Staples
Posted by: Terri
Verified Purchase:Yes
Big and bulky. Just the way we wanted it! Works like any other chair, allowing those with greater bulk to sit more comfortably in it rather than squished into a smaller chair.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: J.B.
Verified Purchase:Yes
Great meeting room chair especially for larger bodies. Very comfortable great adjustability.
Written by a customer while visiting Staples
Posted by: John
Verified Purchase:Yes
I’ve bought this chair before and loved it which is why I ordered it again. Unfortunately this most recent purchase has been one of the worst experiences. The cushion is low quality – soft and lightly padded – and it already feels like I’m sitting directly on the wood base. No matter how I adjust it the chair leans forward in an uncomfortable way and it constantly makes creaking sounds like it’s about to break. It’s disappointing because I know how good this chair used to be. This version feels cheaply made and nothing like my past purchases. Sadly I won’t be buying it again.
Written by a customer while visiting Staples
Posted by: annette
Verified Purchase:Yes
This chair is very comfortable ample seating size and looks very nice. It appears to be well made. I have been using it for a few hours a day for three weeks and have no complaints at all. I'm using it on a carpeted floor and it moves well and adjsuts easily for different sized users.s
Written by a customer while visiting Staples
Customer Rating
5
Top Quality Made Office Chair for 400 Lb. Weight Capacity!
on July 29, 2025
Posted by: MICHAEL J G.
Verified Purchase:Yes
Just Received this Amazing Office Chair great easy installation instructions Lumber and Seat Back adjustments Armrest adjustments up & down Description by Seller is right on have to mention Seat Back DOESNT TILT BACK which is good for me got a better Price at Staples then competitors.
Written by a customer while visiting Staples
Posted by: A.B.
Verified Purchase:Yes
I’ve had this ordered for me at 3 diff companies I worked at and just ordered it for myself at home. Very comfy roomy and easy to assemble. Can’t go wrong
Written by a customer while visiting Staples
Posted by: Schmidt
Verified Purchase:Yes
The "lumbar" support while adjustable in combination with the mesh back is curved in such a way it is massively uncomfortable and unnatural feeling. The seat makes you feel like you're constantly being pushed off of the edge and isn't deep enough to support it's own design. The seat isn't comfortable in the slightest. It's weighted up to 400 pounds but in all honesty my own 5 foot 110 pound mother sat in it and the cushion is so insufficient that she could also feel the plate under the seat. It's not worth it if you're looking for an ACTUAL comfortable seating experience for long work hours or for using a personal computer. Do not waste your money on this god-awful product.
Written by a customer while visiting Staples