Customer reviews from Staples
Staples - Driscott Ergonomic Fabric Managers Big & Tall Chair, 400 lb. Capacity, (28354) - Black
Average customer rating
4.4 out of 5
4.4
(328 Reviews)
Open Ratings Snapshot
Rating breakdown 328 reviews
5 Stars
223
4 Stars
55
3 Stars
21
2 Stars
11
1 Star
18
100%of customers recommend this product. 
(
1 out of 1
)
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Customer Reviews for Staples - Driscott Ergonomic Fabric Managers Big & Tall Chair, 400 lb. Capacity, (28354) - Black
Customer Rating
5 out of 5
5
Great chair sturdy and inexpensive
on May 11, 2020
Posted by: amy
My husband is 6'4" and very picky about chairs. I ordered this for him and he likes it! Thanks.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Chair seemed great at first
on February 19, 2020
Posted by: wduvall
Verified Purchase:Yes
I've had this chair for a while now. I'm 5'10" and 300 lbs and at first it was great. One day the lift rod gave out and it couldn't be raised any longer. Staples sent me a replacement lift rod and caster base because they were stuck together. A few months later the metal base started to cave in where the caster wheels are attached. Now it won't roll properly and the wheels drag the floor. I've just had too many problems with it to give it a good rating even if the chair itself is very comfortably over-sized and supportive. I use the chair well within the limits using it less than 8 hours a day.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
This is a very nice chair
on June 5, 2025
Posted by: JOICE H.
Verified Purchase:Yes
I got this chair for my husband as a Father's Day Gift. I'm sure he'll love it I do. It's nice and strong.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
This chair is comfortable and BIG.
on April 29, 2016
Posted by: Paula K.
Wide cushy easy to put together. I would have easily left 4-5 stars for the product alone but I had the item delivered and that's where it lost its luster. On the day it was supposed to arrive I got an automated call from Staples telling me it had been held up in transit ( I live 3 blocks from the store) and wouldn't be delivered until the following day. When it did arrive it was slightly damaged. Under the chair there are 2 plastic parts that hold the wires and 1 of them was broken off and there was a small tear in the fabric in the same place. I didn't send it back because it was minor and underneath the chair and I had waited long enough. Very happy with the Chair not exceptionally happy with the delivery. This chair is BIG as in wide and tall its perfect and comfy for long sessions in front of your computer.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on September 8, 2020
Posted by: N.V.
Verified Purchase:Yes
Nice and roomy feels very sturdy.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
This is a BIG chair!
on June 10, 2020
Posted by: L.R.
Verified Purchase:Yes
Got this for my nephew who is working from home for the foreseeable future. He's over 300 pounds and has plenty of room. Chair feels very substantial. Delivery was on time. Would recommend both the chair and Staples customer service.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Love it!!
on February 9, 2022
Posted by: PRISCILLA C.
Verified Purchase:Yes
I did so much research. I’m a big person and I’m short. That’s a lot to narrow down and this chair met all my expectations! Looks great. Feels sturdy.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
on September 7, 2020
Posted by: L.W.
Verified Purchase:Yes
Chair was great just was a little expensive than what I saw at another store. I would’ve purchased it from another store but it was out of stock
Written by a customer while visiting Staples
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