Customer reviews from Staples
Staples - Driscott Ergonomic Fabric Managers Big & Tall Chair, 400 lb. Capacity, (28354) - Black
Average customer rating
4.4 out of 5
4.4
(328 Reviews)
Open Ratings Snapshot
Rating breakdown 328 reviews
5 Stars
223
4 Stars
55
3 Stars
21
2 Stars
11
1 Star
18
100%of customers recommend this product. 
(
1 out of 1
)
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Customer Reviews for Staples - Driscott Ergonomic Fabric Managers Big & Tall Chair, 400 lb. Capacity, (28354) - Black
Customer Rating
5 out of 5
5
Awesome Chair
on April 14, 2020
Posted by: P.A.
Verified Purchase:Yes
As someone who is plus size this chair is plenty wide (so if your smaller or average sized this might be too wide for you) I weigh 400+ and this chair is very adjustable. Definitely read the manual even after it's set-up. I would definitely recommend buying a back pillow to increase comfort.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Better for big & wide than big & tall
on April 9, 2020
Posted by: JASON K.
Verified Purchase:Yes
To begin the chair seems sturdy and durable to withstand daily use it is a good value for the price (plus free next day shipping) easy assembly and a certain demographic would certainly love this chair. I am not however part of that demographic. I purchased this chair because I was needing extra thigh support for my 6'4" 225 lb frame. While this chair does provide better support than a standard size office chair the seat is so wide and the armrests are so far apart that it is terribly uncomfortable after a few hours of work. Also the armrest material is so hard and unforgiving that I've resorted to wrapping towels to provide relief for my elbows. (Now that I'm sitting here typing this the tips of my elbows - not my arms - are the only the thing really touching the armrest.) I was under time-constraint and had limited options due to COVID-19. I would recommend this chair to only those wider-bodied people that consider a standard sized chair is a tight squeeze.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great desk chair
on August 6, 2025
Posted by: annette
Verified Purchase:Yes
This chair is very comfortable ample seating size and looks very nice. It appears to be well made. I have been using it for a few hours a day for three weeks and have no complaints at all. I'm using it on a carpeted floor and it moves well and adjsuts easily for different sized users.s
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Vacuum / pneumatic issue
on January 20, 2021
Posted by: M.C.
from 29936
Verified Purchase:Yes
This chair has been in use barely 2 months. Already there's a problem with the pneumatic/vacuum. As I sit in the chair it just goes down. Not good. I have bad knees along with other mobility issues and when the chair goes down it is very difficult for me to get out of it to raise it back up. I have the exact chair at home and have used it for a couple of years now but it as developed the same issue. Though not as quickly as this new one. Would like to know how to fix this. It is hard to find chairs wide enough or built for heavy people to sit in all day.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Good Choice
on March 11, 2021
Posted by: ANDREW E.
Verified Purchase:Yes
Very comfortable for sitting looking periods
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Wrong Size Chair as Sample
on June 11, 2018
Posted by: Anonymous
Verified Purchase:Yes
I purchased the chair (which I'm sure was nice) at the store and brought it home to assemble. Only to find out once home that it is an Oversized chair and I had to return it. It would have been nice if there was an example of the chair on display.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Very comfortable and very sturdy
on August 20, 2020
Posted by: A.H.
Verified Purchase:Yes
Very happy with this chair. I usually go to stores to try out chairs for a comfortable fit but I am not shopping during this time of Covid. I was looking for something less expensive but fit was the most important thing so after looking at several chairs and those dimensions I chose this chair. Good choice!!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great office chair!
on April 8, 2020
Posted by: BRANDY B.
Verified Purchase:Yes
Great office chair. I highly recommend.
Written by a customer while visiting Staples
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