I needed to buy a new office chair and I have lower back issues. When I sat in this chair in the store it was quite comfortable. When I assembled the chair and sat in it for the 1st time at home I still felt the high level of comfort! I would highly recommend this chair to anyone!
Seat and lumbar cushions are very comfortable from the start. It doesn't take some wearing into until it's nice and soft. Also the high back rest allows me to tilt back a bit and rest my head/neck on the top back when I want to relax a little from work. I use this chair 8 hrs a day. Definitely recommend!