This chair is awesome. It's cushiony and soft, but also very firm and provides support. I also love how high the back is so that I can rest my head on something. I'm a teacher, and my students love sitting in this chair (of course, anything beats sitting in their desks), but they also think it's very comfortable!
We love the chair! My husband sits in it everyday, & finds it a very comfortable replacement for the one that had broken apart. We bought it when it was on sale, & is a great addition to our household!
I have bought 3 of these chairs total and all 3 are holding up well and are very comfortable. May not hold up as well as very expensive chairs, but for the money, hopefully they will endure. Feel it is a good quality product for the price paid. Leather is soft.
We needed to replace our Computer Chair. Saw where Chairs were on sale. Went to Staples in Hanover PA tried out several chairs and decided on the Rutherford
Bought the chair less than 6 months ago before the padding lost comfort —which was great, initially— and the reclining function stopped working. For perspective, I’m 170lbs. I would definitely consider buying a different chair.
Response from StaplesBy AL, Social Media, April 30, 2026
I'm so sorry for the issues you're experiencing. To help get this resolved, we need to gather additional product details by phone. Please give us a call at (800) 425-0049, we’re here for you Monday through Friday, 9 am - 8 pm ET. Please have your product with you when you call us back. We look forward to hearing from you. ^AL
During assembly, 2 holes were not properly drilled on the side armrests, I had to drill them to enable the bolts to pass trough. The recline feature doesn't work even after sliding the bottom bar in and out several times. Seat needs more padding. So, chair doesn't recline with uncomfortable seat. Evidently No Quality Control.
This chair is so comfortable. I got at work and soon after needed to get one for home. Good cushioning, high back, and comfort for work and crafting time.
Despite the product team's best efforts, this otherwise adequate chair possesses a slight lean starting from the seat itself. Hopefully this is a factory problem and not a design flaw. Would not recommend this chair now.