Bought the chair less than 6 months ago before the padding lost comfort —which was great, initially— and the reclining function stopped working. For perspective, I’m 170lbs. I would definitely consider buying a different chair.
Response from StaplesBy AL, Social Media, April 30, 2026
I'm so sorry for the issues you're experiencing. To help get this resolved, we need to gather additional product details by phone. Please give us a call at (800) 425-0049, we’re here for you Monday through Friday, 9 am - 8 pm ET. Please have your product with you when you call us back. We look forward to hearing from you. ^AL