Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
463
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
A25 5G works flawless.
on March 26, 2025
Posted by: METAL4EVER
[This review was collected as part of a promotion.] I have no complaints plenty of storage and responds well to touch. Doesn't freeze and I've dropped a dozen times and has not broken screen. Seamless action across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone Review
on March 26, 2025
Posted by: Papesmiles
[This review was collected as part of a promotion.] The phone seems slow, but gets the job done. Internet is good. I get calls all over the country. Durability is good. Camera is ok . Seamless streaming
Value
4
Response from Samsung USBy R&R, April 9, 2025
Hi Papesmiles,
It's great to hear that you are enjoying your Galaxy A25 5G and that it's meeting your needs. With a powerful Exynos 1280 processor, you can have 6GB or 8GB of memory and 128GB of storage, which can be expanded by an additional 1TB using a microSD card. All while benefiting from the speed of 5G connectivity, this ensures you can stay connected throughout the country. You'll love catching up on your favorite content on a 6.5-inch Super AMOLED display showcasing rich colors. The Galaxy A25 5G delivers a reliable experience. If you notice that your phone is slowing down, make sure to close any apps that may be running in the background. Additionally, consider checking out the article "How to Keep Your Galaxy Phone or Tablet from Slowing Down" for tips on maintaining your device's optimal performance. Thank you for sharing your feedback. We are glad you are part of the Samsung community!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's great to hear that you are enjoying your Galaxy A25 5G and that it's meeting your needs. With a powerful Exynos 1280 processor, you can have 6GB or 8GB of memory and 128GB of storage, which can be expanded by an additional 1TB using a microSD card. All while benefiting from the speed of 5G connectivity, this ensures you can stay connected throughout the country. You'll love catching up on your favorite content on a 6.5-inch Super AMOLED display showcasing rich colors. The Galaxy A25 5G delivers a reliable experience. If you notice that your phone is slowing down, make sure to close any apps that may be running in the background. Additionally, consider checking out the article "How to Keep Your Galaxy Phone or Tablet from Slowing Down" for tips on maintaining your device's optimal performance. Thank you for sharing your feedback. We are glad you are part of the Samsung community!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
MyS25 has great storage space
on March 27, 2025
Posted by: PonyPlayer88
[This review was collected as part of a promotion.] I enjoyed the sameness action across apps since I used it to play video games on different platforms.
Value
3
Response from Samsung USBy R&R, March 28, 2025
Hiya PonyPlayer88,
Thanks for sharing your experience with your Galaxy A25 5G. It’s great to hear the storage capacity and app consistency level up your gaming across different platforms. This kind of seamless performance makes it a smart companion for both work and play. With its balanced design and feature-rich experience, the A25 5G is ready to handle whatever you throw at it! We thank you for taking the time to share your feedback. Thanks for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with your Galaxy A25 5G. It’s great to hear the storage capacity and app consistency level up your gaming across different platforms. This kind of seamless performance makes it a smart companion for both work and play. With its balanced design and feature-rich experience, the A25 5G is ready to handle whatever you throw at it! We thank you for taking the time to share your feedback. Thanks for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Possibly worst phone.
on March 29, 2025
Posted by: Worstphone
[This review was collected as part of a promotion.] I wish I could say there's seamless action across apps but usually if I have two or more apps going at the same time I have to shut one down for the other one to work. This is possibly the worst galaxy phone I've ever had the displeasure of owning. I haven't even had this phone that long maybe 4 months and I regret my purchase immensely.
Value
2
Response from Samsung USBy R&R, March 31, 2025
Hey There!
Thank you for sharing your experience with your Galaxy A25 5G. This device is equipped with a powerful Exynos 1280 processor, 6GB of RAM, and 128GB of storage, with the option to expand up to 1TB using a microSD card—all enhanced by 5 G connectivity. To ensure your device runs at optimal performance, it's a good idea to perform a quick optimization occasionally. The Quick Optimization feature improves your device's performance by identifying battery-draining apps, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background apps. It's a fast and simple way to optimize your phone. To optimize your device, go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. Discover how to keep your phone from slowing down by reading the article linked below. Thank you for reaching out and being part of the Samsung family!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A25 5G. This device is equipped with a powerful Exynos 1280 processor, 6GB of RAM, and 128GB of storage, with the option to expand up to 1TB using a microSD card—all enhanced by 5 G connectivity. To ensure your device runs at optimal performance, it's a good idea to perform a quick optimization occasionally. The Quick Optimization feature improves your device's performance by identifying battery-draining apps, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing background apps. It's a fast and simple way to optimize your phone. To optimize your device, go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. Discover how to keep your phone from slowing down by reading the article linked below. Thank you for reaching out and being part of the Samsung family!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on March 31, 2025
Posted by: ShafiekvsShafiek
[This review was collected as part of a promotion.] I use my device for playing games handling business streaming and it is awesome no freeze. Really a 10 out of 10 cell phone and service is amazing.
Value
5
Response from Samsung USBy R&R, April 24, 2025
Hey there ShafiekvsShafiek,
Thank you for sharing your experience with the Galaxy A25 5G! It’s fantastic to hear that it handles gaming, business tasks, and streaming so effortlessly. The ability to instantly switch from productivity to entertainment is a notable feature of the Galaxy A25 5G. We’re thrilled that its smooth performance has earned it a perfect rating of 10 out of 10 from you! We hope to continue providing you with outstanding service for many years. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A25 5G! It’s fantastic to hear that it handles gaming, business tasks, and streaming so effortlessly. The ability to instantly switch from productivity to entertainment is a notable feature of the Galaxy A25 5G. We’re thrilled that its smooth performance has earned it a perfect rating of 10 out of 10 from you! We hope to continue providing you with outstanding service for many years. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone makes me miss my Galaxy s twenty three
on April 5, 2025
Posted by: Chancesrwild
[This review was collected as part of a promotion.] The seamless action of going in between app to Eller app and continuously cooked. Carrying a conversation or text message or whatever you're doing within about any interruption is fascinating. It reminds me of my s twenty three, which I missed so much until now.. I'm so excited and I can't wait to explore more features and new upcoming features as soon as that they're made available to me.
Value
4
Response from Samsung USBy R&R, April 7, 2025
Greetings Chancesrwild,
Thank you for sharing your excitement about the Galaxy A25 5G! It's great to hear that your experience with it reminds you of the Galaxy S23, highlighting Samsung devices' high quality and versatility. We also appreciate your long-standing loyalty. The Galaxy A25 5G is designed to keep up with your multitasking needs, allowing you to easily carry on conversations, send messages, and more without interruptions. There's always something new to explore, with exciting features available and more updates on the horizon. We're thrilled that you're enjoying the smooth and effortless functionality of this device. To learn more about the features your device offers, check out the article "Essential Features on the Galaxy A15 5G, A25 5G, and A35 5G." We hope it continues to enhance your daily experience. Thank you for being a valued customer; enjoy your Samsung experience!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your excitement about the Galaxy A25 5G! It's great to hear that your experience with it reminds you of the Galaxy S23, highlighting Samsung devices' high quality and versatility. We also appreciate your long-standing loyalty. The Galaxy A25 5G is designed to keep up with your multitasking needs, allowing you to easily carry on conversations, send messages, and more without interruptions. There's always something new to explore, with exciting features available and more updates on the horizon. We're thrilled that you're enjoying the smooth and effortless functionality of this device. To learn more about the features your device offers, check out the article "Essential Features on the Galaxy A15 5G, A25 5G, and A35 5G." We hope it continues to enhance your daily experience. Thank you for being a valued customer; enjoy your Samsung experience!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung never fails to deliver.
on April 6, 2025
Posted by: Ramongrande
[This review was collected as part of a promotion.] I love how this A25 5G has me set for years as far as having to keep up with other smartphones. It's camera is more than adequate and the sounds are great when connecting to Bluetooth. Thanks Samsung, I can always count on you to deliver.
Value
5
Response from Samsung USBy R&R, April 11, 2025
Hey Ramongrande,
Thank you for the love, Ramongrande! It’s fantastic to hear how much you enjoy the Galaxy A25 5G, from its reliable performance to its crisp camera quality. Your Galaxy A25 5G includes powerful Galaxy AI photo editing options that enable you to enhance colors, erase unwanted objects, and even remove backgrounds. The Photo Remaster feature improves your photos’ brightness, detail, and color. You can also view a comparison using this option to see the difference between the original photo and the remastered version. To learn more about all the features in your device’s Camera app, check out the article “Capture and Edit Photos on the Galaxy A15 5G, A25 5G, and A35 5G.” Don’t wait—discover everything your device offers and capture every moment of your adventures. Thank you for your review, and we appreciate you choosing Samsung!
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for the love, Ramongrande! It’s fantastic to hear how much you enjoy the Galaxy A25 5G, from its reliable performance to its crisp camera quality. Your Galaxy A25 5G includes powerful Galaxy AI photo editing options that enable you to enhance colors, erase unwanted objects, and even remove backgrounds. The Photo Remaster feature improves your photos’ brightness, detail, and color. You can also view a comparison using this option to see the difference between the original photo and the remastered version. To learn more about all the features in your device’s Camera app, check out the article “Capture and Edit Photos on the Galaxy A15 5G, A25 5G, and A35 5G.” Don’t wait—discover everything your device offers and capture every moment of your adventures. Thank you for your review, and we appreciate you choosing Samsung!
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on April 6, 2025
Posted by: SpecialK
[This review was collected as part of a promotion.] The 6.5-inch Dynamic AMOLED display is simply stunning, with vibrant colors and crystal-clear visuals that make watching videos, browsing, and gaming an absolute joy. The 120Hz refresh rate is silky smooth, and the HDR10+ support takes the viewing experience to new heights.
But it's not just about looks – the A25 5G packs a serious punch when it comes to performance. The powerful Exynos 1280 chipset, paired with 6GB of RAM, makes multitasking, gaming, and demanding tasks a breeze. I can seamlessly switch between apps, enjoy lag-free gaming, and take stunning photos with the quad-camera setup.
The camera, in particular, is a highlight of this device. The 64MP primary sensor captures incredible detail, and the ultra-wide-angle lens adds a new level of creativity to my mobile photography. Low-light shots are impressively clear, and the selfie camera is perfect for social media.
In short, the Samsung Galaxy A25 5G is an outstanding device that exceeds expectations. If you're in the market for a top-tier smartphone that offers incredible value, look no further. This phone is an absolute steal!
Value
5
Written by a customer while visiting Samsung US