Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(665 Reviews)
Rating breakdown 665 reviews
5 Stars
462
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Fast and it works perfect for a young teenager!
on March 17, 2025
Posted by: Cassandra
[This review was collected as part of a promotion.] This phone was purchased for my daughter and she loves it and it works great and it's fast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life even after so many years
on March 17, 2025
Posted by: Loveshoppin
[This review was collected as part of a promotion.] C. . . . . . . .. . . . . . .
Jdkcm cj c c jc f
Jcj j
Cu
Jdkcm cj c c jc f
Jcj j
Cu
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung makes a good quality phone
on March 17, 2025
Posted by: Gyou72
[This review was collected as part of a promotion.] I use my phone for streaming, YouTube, gaming, sports and the seamless actions across each application is smooth and easy to use thanks everyone at Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 17, 2025
Posted by: Krismck
[This review was collected as part of a promotion.] It is very stylish, lightweight. Great color contrast. Easy to maneuver through the phone for your apps. Overall, excellent excellent device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product features are great
on March 17, 2025
Posted by: Rakey93
[This review was collected as part of a promotion.] I like the device because it is very descriptive.It also helps you to figure out as AI on.Here you can easily access Google.You can also download anything that gigabytes is an advantage.You never run out of storage.The phone has a find me which is also amazing.I'm everything on the phone is good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Device is Awesome
on March 17, 2025
Posted by: BPhonne
[This review was collected as part of a promotion.] I've had this device f or approximately 6months ,I have found that this device is able to conquer the least of task,above and beyond I recommend this phone to anyone that it great and most of all you don't have to break bank it's truly affordable and most of all it can run with the big boys
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Power system reset error
on March 17, 2025
Posted by: Michael
[This review was collected as part of a promotion.] Whenever I restart my phone or turn it off and it comes back on.It says that the process system error is not working. It's been more slow then usual I'm going to upgrade but overall it was a great phone
Value
3
Response from Samsung USBy R&R, March 19, 2025
Howdy Michael,
Thank you for letting us know about your experience with your Galaxy A25 5G. If your device is encountering a system error message, factory resetting your device may be a good idea. Navigate to Settings. Search for and select Factory data reset. Tap Factory data reset again, and then tap Reset. Follow the on-screen prompts to complete the reset. You may need to enter your Samsung account password or Lock screen password. The phone or tablet will reboot. If you need more information or additional assistance, please contact our Samsung Support Team. We’re here to help—thank you for choosing Samsung!
-Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know about your experience with your Galaxy A25 5G. If your device is encountering a system error message, factory resetting your device may be a good idea. Navigate to Settings. Search for and select Factory data reset. Tap Factory data reset again, and then tap Reset. Follow the on-screen prompts to complete the reset. You may need to enter your Samsung account password or Lock screen password. The phone or tablet will reboot. If you need more information or additional assistance, please contact our Samsung Support Team. We’re here to help—thank you for choosing Samsung!
-Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
I love it but wish it had a few more features
on March 17, 2025
Posted by: Shawna
[This review was collected as part of a promotion.] I can't believe it doesn't have more features for the camera and multi windows I can't use it if it is capable or not able to figure it out. The nfc is problematic says multiple cards as once not allowed at times issues connecting to the watch.I would love more customizable options for contacts. I love the battery time location tracking signal remote connections are all amazing storage capabilities #1
Value
3
Response from Samsung USBy R&R, March 19, 2025
Hiya Shawna,
Thank you for reaching out and sharing your thoughts about your Galaxy A25 5G. If you're unsure about your phone's functions or options or want to learn more about how to use it, you can refer to the User Manual. To access it, navigate to Settings, scroll to the bottom of the screen, and tap on User Manual. The manual will open in a browser window. You can also start using the Samsung Wallet app, a convenient tool that stores your personal information, such as identification cards, credit cards, debit cards, and boarding passes, for quick and easy access. More details about setting up your Samsung Wallet and its features can be found in the articles linked below. Additionally, to take full advantage of your device's amazing storage, GPS, and battery life, it's important to understand the ins and outs of your camera. You can capture and edit photos directly on your device. Please refer to the links below for more information on adjusting your camera settings. We want to help you make every picture the best it can be. Thank you again for your insightful feedback, and thank you for choosing Samsung!
-Ty
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
Use Samsung Wallet on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001347/
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts about your Galaxy A25 5G. If you're unsure about your phone's functions or options or want to learn more about how to use it, you can refer to the User Manual. To access it, navigate to Settings, scroll to the bottom of the screen, and tap on User Manual. The manual will open in a browser window. You can also start using the Samsung Wallet app, a convenient tool that stores your personal information, such as identification cards, credit cards, debit cards, and boarding passes, for quick and easy access. More details about setting up your Samsung Wallet and its features can be found in the articles linked below. Additionally, to take full advantage of your device's amazing storage, GPS, and battery life, it's important to understand the ins and outs of your camera. You can capture and edit photos directly on your device. Please refer to the links below for more information on adjusting your camera settings. We want to help you make every picture the best it can be. Thank you again for your insightful feedback, and thank you for choosing Samsung!
-Ty
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
Use Samsung Wallet on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001347/
Capture and edit photos on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000748/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US