Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
463
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Posted by: Khader
Verified Purchase:Yes
Great First phone for an 11 year old. She loves it
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung
on March 5, 2025
Posted by: BooBoo67
[This review was collected as part of a promotion.] Very user friendly for all apps and features seamless performance and design
Value
5
Response from Samsung USBy R&R, May 21, 2025
Howdy BooBoo67,
We're thrilled to hear you're enjoying the Galaxy A25 5G! It's designed to complement your lifestyle and is doing just that. We're glad you appreciate every feature. Here's to more powerful moments with Samsung.
-Ty
Samsung Support
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We're thrilled to hear you're enjoying the Galaxy A25 5G! It's designed to complement your lifestyle and is doing just that. We're glad you appreciate every feature. Here's to more powerful moments with Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality and reaction to touch
on March 8, 2025
Posted by: SamSangLuver
[This review was collected as part of a promotion.] OMG, when ever I need to go to a different app I can easily exit out of the old and go to the new one with just a touch or swipe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features and easy to use.
on March 9, 2025
Posted by: Hardwood
[This review was collected as part of a promotion.] I use my phone for browsing the wen for school work and work related in general. I listen to music with it on a daily as well as message across different apps. It's fast with responding no matter what you do with it, an overall great phone altogether.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This phone is slow ,unresponsive weak battery too.
on March 9, 2025
Posted by: TheToss
[This review was collected as part of a promotion.] The camera is pretty good and just holds a good 5G signal. It does not seem as smart as other phones I've used and it's kind of slow when authenticating using face recognition. And most of unimpressed with it battery how long it lasts and how long it takes to charge seems longer than most phones. If using an A model I would suggest the A54 over the A25. The fingerprint identification on the side of the phone is a little clunky as well.
Value
2
Response from Samsung USBy R&R, March 11, 2025
Hi Toss,
Thank you for taking the time to share your experience with your Galaxy A25 5G. Using biometrics on your device allows a quick and easy method to secure data stored on your phone. It is a feature that has revolutionized how we use our phones daily. When it comes to using biometrics on your device, if you are using your face, having your face at an angle where the camera can see all the key points of your face will help with facial recognition, making the unlocking process that much easier. Also, when it comes to your fingerprint, there are a couple of things to get a good reading each time: cover the whole sensor with your finger and hold the device the same way as when you set up the fingerprints. Make sure the scanner and your fingertip are clean and dry before scanning. These are a couple of steps to ensure you get a good reading every time. We thank you for your feedback. Your support means a lot to us at Samsung!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for taking the time to share your experience with your Galaxy A25 5G. Using biometrics on your device allows a quick and easy method to secure data stored on your phone. It is a feature that has revolutionized how we use our phones daily. When it comes to using biometrics on your device, if you are using your face, having your face at an angle where the camera can see all the key points of your face will help with facial recognition, making the unlocking process that much easier. Also, when it comes to your fingerprint, there are a couple of things to get a good reading each time: cover the whole sensor with your finger and hold the device the same way as when you set up the fingerprints. Make sure the scanner and your fingertip are clean and dry before scanning. These are a couple of steps to ensure you get a good reading every time. We thank you for your feedback. Your support means a lot to us at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 10, 2025
Posted by: Chris22
[This review was collected as part of a promotion.] Great experience, with the app and features on my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unparalleled Technology
on March 10, 2025
Posted by: Juanka
[This review was collected as part of a promotion.] High-tech product, with a variety of tools according to market needs at an affordable price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Worth the bump
on March 11, 2025
Posted by: Atxsurfer
[This review was collected as part of a promotion.] Just wanted to say that it's definitely worth the upgrade over an 15
Value
4
Response from Samsung USBy R&R, March 12, 2025
Ahoy Atxsurfer,
It’s excellent you have upgraded to the Galaxy A25 5G. With more RAM, a better processor, and a step up on the camera, you have been elevated! The ultra-clear display makes it brighter and easier to see. All new stereo speakers will have you tuned in, hearing everything clearer than ever. We are happy you took the bump up, and we hope you enjoy the ride. We appreciate you for reaching out. Thank you for being a valued Samsung customer!
-Ty
Samsung Support
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It’s excellent you have upgraded to the Galaxy A25 5G. With more RAM, a better processor, and a step up on the camera, you have been elevated! The ultra-clear display makes it brighter and easier to see. All new stereo speakers will have you tuned in, hearing everything clearer than ever. We are happy you took the bump up, and we hope you enjoy the ride. We appreciate you for reaching out. Thank you for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US