Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
463
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product has great camera features and storage
on February 25, 2025
Posted by: Espy858
[This review was collected as part of a promotion.] The phone works very well the camera is great I love the zoom on the camera and the storage is very well I'm glad I made this purchase and we do it again in the heartbeat
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is great with features
on February 25, 2025
Posted by: Sassygurl
[This review was collected as part of a promotion.] I'm still finding out about the different features on this device. Like the screen mirroring feature. I love it. And it streams movies without all the buffering.
It connects to apps and websites fast and smooth.
This phone is everything I hoped it would be.
It connects to apps and websites fast and smooth.
This phone is everything I hoped it would be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great!
on February 25, 2025
Posted by: Theen1377
[This review was collected as part of a promotion.] So I listen to music primarily on my phone. It's the best one I've ever had as far as playback. It's got some bass, great memory space, I love it. Music is my happy place, and samsung did great with this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phones operating system is way too slow.
on February 25, 2025
Posted by: XTh3DevilsOwnX
[This review was collected as part of a promotion.] I can hardly do anything on my phone without delayed operation performing whatever command. Even something as simple as sliding. Exponentially worsens when multitasking.
Value
2
Response from Samsung USBy R&R, February 28, 2025
Hey XTh3DevilsOwnX,
Thank you for sharing about your Galaxy A25 5G. If you notice a slowdown on your device, I suggest optimizing your phone's performance by clearing out some things. You can clear the cache from different apps and clear out your phone's memory. Is your device getting glitchy and slow? Clean up your device's memory to improve its performance. From Settings, swipe to and tap Device care. Tap Memory, and then tap Clean now to free up memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to the list so they do not get closed when you use this feature. Please see the link below if you want more information regarding optimizing your device's performance. We are always here to help as well. We can help you set your device up to your liking and provide tips and tricks that can help keep your device in tip-top condition. Please reach out to our Samsung Support Team for more details. Thank you again for reaching out. We're here to help—thank you for choosing Samsung! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing about your Galaxy A25 5G. If you notice a slowdown on your device, I suggest optimizing your phone's performance by clearing out some things. You can clear the cache from different apps and clear out your phone's memory. Is your device getting glitchy and slow? Clean up your device's memory to improve its performance. From Settings, swipe to and tap Device care. Tap Memory, and then tap Clean now to free up memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to the list so they do not get closed when you use this feature. Please see the link below if you want more information regarding optimizing your device's performance. We are always here to help as well. We can help you set your device up to your liking and provide tips and tricks that can help keep your device in tip-top condition. Please reach out to our Samsung Support Team for more details. Thank you again for reaching out. We're here to help—thank you for choosing Samsung! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I could ask for thanks
on February 25, 2025
Posted by: Nicolechocolate
[This review was collected as part of a promotion.] This phone is miracles .I love it no matter what wouldn't trade it for nothing .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Review of A25 5k
on February 25, 2025
Posted by: Domhighway1
[This review was collected as part of a promotion.] The phone is ok but I have had phones I feel are more user friendly hard to screen shot with it
Value
2
Response from Samsung USBy R&R, February 28, 2025
Hi Domhighway1,
Thank you for your feedback on your Galaxy A25 5G. The seamless design allows for an experience you can only get with the Galaxy A25 5G device. If you want a quick way to take screenshots, try pressing the volume down and power button simultaneously or use Samsung’s Palm Swipe to Capture feature, which you can enable in settings. This gesture-based method allows you to capture a screenshot by swiping the edge of your hand across the screen. To enable it, go to Settings, search for and select Palm swipe to capture, and then tap the switch to turn it on. Please see the article linked below for more options for screen capture on your Galaxy device. Thank you for reaching out. We thank you for choosing to be a part of the Samsung Community! -Ty
How to take a screenshot on a Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10002500/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your feedback on your Galaxy A25 5G. The seamless design allows for an experience you can only get with the Galaxy A25 5G device. If you want a quick way to take screenshots, try pressing the volume down and power button simultaneously or use Samsung’s Palm Swipe to Capture feature, which you can enable in settings. This gesture-based method allows you to capture a screenshot by swiping the edge of your hand across the screen. To enable it, go to Settings, search for and select Palm swipe to capture, and then tap the switch to turn it on. Please see the article linked below for more options for screen capture on your Galaxy device. Thank you for reaching out. We thank you for choosing to be a part of the Samsung Community! -Ty
How to take a screenshot on a Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10002500/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Efficient
on February 25, 2025
Posted by: Samsunger13
[This review was collected as part of a promotion.] This phone is totally capable of handling all my everyday tasks with great innovation
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I hate my phone
on February 25, 2025
Posted by: Hatephones
[This review was collected as part of a promotion.] I do not like my phone at all it has cost me my last job due to the weird issues with do not disturb and my boss couldn't get ahold of me in an emergency when i had programmed my co workers into my phone to be the only people who could call during do not disturb .
I hate the side finger print pad that hardly ever works right
I hate the side finger print pad that hardly ever works right
Value
1
Response from Samsung USBy R&R, February 28, 2025
Hey There,
We thank you for taking the time to share your experience with your Galaxy A25 5G. Setting up smart features such as Do Not Disturb has been a fantastic option for our mobile devices, and understanding how these functionalities work can make a difference in how we use our phones daily. You can also set Do Not Disturb to turn on or off automatically at scheduled times. Of course, you can always set specific alerts as exceptions to avoid missing an important call. More information on how to set up the Do Not Disturb feature on your phone will be linked below. Your insight on how you use your device allows us to understand better how our users engage with their devices. We thank you for taking the time to reach out. We thank you for being a part of the Samsung community. -Ty
Use Do not disturb mode on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002889/#:~:text=alerts%20you%20receive.-,Open%20the%20Quick%20settings%20panel%20by%20swiping%20down%20from%20the,Do%20not%20disturb%20is%20enabled.
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We thank you for taking the time to share your experience with your Galaxy A25 5G. Setting up smart features such as Do Not Disturb has been a fantastic option for our mobile devices, and understanding how these functionalities work can make a difference in how we use our phones daily. You can also set Do Not Disturb to turn on or off automatically at scheduled times. Of course, you can always set specific alerts as exceptions to avoid missing an important call. More information on how to set up the Do Not Disturb feature on your phone will be linked below. Your insight on how you use your device allows us to understand better how our users engage with their devices. We thank you for taking the time to reach out. We thank you for being a part of the Samsung community. -Ty
Use Do not disturb mode on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002889/#:~:text=alerts%20you%20receive.-,Open%20the%20Quick%20settings%20panel%20by%20swiping%20down%20from%20the,Do%20not%20disturb%20is%20enabled.
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US