Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
463
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This product is good and very affordable.
on February 25, 2025
Posted by: Messylu
[This review was collected as part of a promotion.] I like to play games on my phone and the quality is good and I also like taking pictures so this is good cause the photos are very clear I like to take pictures of the sunset using this product and if I drop this phone this doesn't break this what I really like about this product it very strong and don't crack and break easily.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
this cell was not as good as the prior ones.
on February 25, 2025
Posted by: lamilo
[This review was collected as part of a promotion.] the quality this cell has is inferior to prior models. the charging port at bottom is fragile, the screen sensors for touch, are also cheap. since new ive had issues with this. but it was too late to change it. everyrhing else hardware wise is the same. software it has a few nice things. even with its flaws, i still prefer it to other models.
Value
3
Response from Samsung USBy R&R, February 27, 2025
Salutations lamilo,
We want to say thank you for taking the time to write your review on the Galaxy A25 5G. We aim to bring something new to our customers as we have each device. We build each device for maximum durability, ensuring you can feel confident using the features built into the device itself. The touch sensors can be enhanced. If the Touch Sensitivity setting is turned off, the touchscreen may not respond sensitively and, therefore, not work the way you desire. To enable the Touch sensitivity feature, navigate to Settings, tap Display, and then tap the switch next to Touch sensitivity to turn it on. If you would like some troubleshooting steps you can do to improve your phone’s performance, we are here to help. Please feel free to contact our Samsung Support Team for further assistance. We always look for areas we can improve with each new model. It’s great that you are finding the functionality of your device to be an improvement, and we hope you are learning all there is to discover about your device. We are here for you when you are ready. We thank you for your continued support and loyalty to Samsung. -Ty
Samsung Support
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Samsung Community
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Facebook
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We want to say thank you for taking the time to write your review on the Galaxy A25 5G. We aim to bring something new to our customers as we have each device. We build each device for maximum durability, ensuring you can feel confident using the features built into the device itself. The touch sensors can be enhanced. If the Touch Sensitivity setting is turned off, the touchscreen may not respond sensitively and, therefore, not work the way you desire. To enable the Touch sensitivity feature, navigate to Settings, tap Display, and then tap the switch next to Touch sensitivity to turn it on. If you would like some troubleshooting steps you can do to improve your phone’s performance, we are here to help. Please feel free to contact our Samsung Support Team for further assistance. We always look for areas we can improve with each new model. It’s great that you are finding the functionality of your device to be an improvement, and we hope you are learning all there is to discover about your device. We are here for you when you are ready. We thank you for your continued support and loyalty to Samsung. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 25, 2025
Posted by: Kboo988
[This review was collected as part of a promotion.] Love seamless actions across apps and the storage space
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung
on February 25, 2025
Posted by: Missy923
[This review was collected as part of a promotion.] I have fallen in love with this phone. I love that it has so. Many options like themes from a galaxy store and games from the game hub. I love how user friendly it all is. I most especially like the built in parental controls. As a mom it's nice to know I can set those and know my kids are not doing anything they shouldn't be. It's all around a great phone and I am officially a Samsung loyalist
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone does
on February 25, 2025
Posted by: Mar287
[This review was collected as part of a promotion.] Best phone on the market right now battery last forever and pic quality is one of the best I have ever experienced don't see how anyone is able to compete against this model of phone. Only this i know is that I do not have to worry about a thing with this phone I know every little thing is going to be all right. I just want to know what to do with the money I have to make sure you don't have money for my photos and stuff like this is not allowing me to be at all this phone does that is awesome and we go through the game to make sure they are not working for my photos. This is what dreams are made of this phone is all around the best of all things combined no worries at all like I said everything is going to be all right with this phone if I where yo lose it I would be extremely mad at my self but I love it so much Tallahassee I wouldn't even think about losing the same person I want to be because every little thing is going to be alright yes don't worry about a thing even after we sleep. This is what drama are made of sky. Every little thing is going to be
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on February 25, 2025
Posted by: Kirbyb1981
[This review was collected as part of a promotion.] Easy to use. Games and videos stream without issues. I have had 0 problems with this phone. I would recommend it for anybody.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has a great camera. I use it for games
on February 25, 2025
Posted by: Sweetpea012
[This review was collected as part of a promotion.] I use my phone to stream soaps and movie's. Picture's and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I wish it had more storage
on February 25, 2025
Posted by: Hollywood3113
[This review was collected as part of a promotion.] I like the audio, apps and camera features. Screenshot and durability is amazing.
Value
4
Written by a customer while visiting Samsung US