Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
463
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product has a good mid-range chipset
on February 25, 2025
Posted by: Ronnie27
[This review was collected as part of a promotion.] The samsung A25 5G us a good device with a mid-range chipset for playing triple A games at max settings, It's features good battery life which helps alot of gamers to cope with having to constantly charge the device, most gamers can also emulate consoles on this device with good performance throughout the gaming experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect for a budget
on February 25, 2025
Posted by: Lovely
[This review was collected as part of a promotion.] Now brief, audio eraser. User friendly perfect for those on a budget. Great camera and other features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product has great features but..
on February 25, 2025
Posted by: Love2photo
[This review was collected as part of a promotion.] The camera is not as crisp as I expected. It has limited storage, and when you start to run out it effects the performance of the phone. It's decent for the price but not good if you do a lot of pictures or video taking.
Value
3
Response from Samsung USBy R&R, February 26, 2025
Hi Love2Photo,
It is great to hear from your Love2Photo. We thank you for sharing your experience with your Galaxy A25 5G, and we learned how our customers use their devices, especially the photographer. We understand the importance of capturing the moment and being able to relive every detail of that experience in a photo. Your phone’s camera, with its enhanced features, is a testament to our commitment to innovation, making picture-taking just that much more brilliant. Whether taking a selfie or creating video content, a triple-lens camera is ready for every angle, while a 50MP primary camera catches all the details. Optical image stabilization makes it easy to zoom in like a pro, and an enhanced front camera takes stellar selfies. Here is a link to an article that explains how to adjust your camera settings and modes to improve the quality of every picture you take. If you are looking for more storage to take more pictures, a suggestion would be to check out Samsung Cloud. You can upload your photos and the coolest part is you can access them on any of your Samsung devices if needed for editing purposes or sharing with friends. We thank you for your feedback. Thanks for choosing innovation with Samsung! -Ty
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
Samsung Cloud
https://www.samsung.com/us/support/owners/app/samsung-cloud
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It is great to hear from your Love2Photo. We thank you for sharing your experience with your Galaxy A25 5G, and we learned how our customers use their devices, especially the photographer. We understand the importance of capturing the moment and being able to relive every detail of that experience in a photo. Your phone’s camera, with its enhanced features, is a testament to our commitment to innovation, making picture-taking just that much more brilliant. Whether taking a selfie or creating video content, a triple-lens camera is ready for every angle, while a 50MP primary camera catches all the details. Optical image stabilization makes it easy to zoom in like a pro, and an enhanced front camera takes stellar selfies. Here is a link to an article that explains how to adjust your camera settings and modes to improve the quality of every picture you take. If you are looking for more storage to take more pictures, a suggestion would be to check out Samsung Cloud. You can upload your photos and the coolest part is you can access them on any of your Samsung devices if needed for editing purposes or sharing with friends. We thank you for your feedback. Thanks for choosing innovation with Samsung! -Ty
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
Samsung Cloud
https://www.samsung.com/us/support/owners/app/samsung-cloud
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone works great does everything I need it to
on February 25, 2025
Posted by: Anthony89
[This review was collected as part of a promotion.] Everything works great. I use it for work it has never let me down. Can't complain for the cost. Everything works great and loads up fast. Use it to pay all my bills. It has such seamless action with all apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great .It has seamless actions across ap
on February 25, 2025
Posted by: Love2fish
[This review was collected as part of a promotion.] Terrific product. It has seamless operations throughout all apps. Great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on February 25, 2025
Posted by: Rick22362
[This review was collected as part of a promotion.] I'm still learn all the functions of this phone. It's easy to find what you need and how to do it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This model is real slow and on videos it buffers t
on February 25, 2025
Posted by: madjack31
[This review was collected as part of a promotion.] This is my only phone i have to get another phone because this one doesnt work very well i would not recommend this product
Value
2
Response from Samsung USBy R&R, February 26, 2025
Hi There madjack31,
We thank you for sharing your thoughts on your Galaxy A25 5G. Over time, you can see a change in your device's performance. It is often because your phone needs a little pickup. Like many things, pick me up can also help with your phone. While using your phone, it will pick up little things and store them for later use if you ever need them. Most of the time, you will not like notifications; once you have glanced at it, it is unnecessary to remain on your phone; however, if you do not clear it out, it will. A great option you can do is a little device refresher. By cleaning your phone's Memory, you may see a boost in how it performs for you. Consider this: Is your device getting glitchy and slow? Please clean up your device's Memory to improve its performance. From Settings, swipe to and tap Device care. Tap Memory, then Clean to free up Memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to the list so they do not get closed when you use this feature. A more thorough way to clean the phone's Memory is to reboot it occasionally. You can restart the phone any time by swiping down from the top of the screen using two fingers to open the Quick settings panel and then tapping the Power icon. Tap Restart and then tap Restart again. If necessary, you'll need to enter your PIN or password when the reboot is complete. An article with more information will be linked below. Of course, we are always here to help. We would love to hear from you if you would like to walk through some troubleshooting options with one of our Samsung Support Team members. We thank you for your feedback. We're here to help—thank you for choosing Samsung! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We thank you for sharing your thoughts on your Galaxy A25 5G. Over time, you can see a change in your device's performance. It is often because your phone needs a little pickup. Like many things, pick me up can also help with your phone. While using your phone, it will pick up little things and store them for later use if you ever need them. Most of the time, you will not like notifications; once you have glanced at it, it is unnecessary to remain on your phone; however, if you do not clear it out, it will. A great option you can do is a little device refresher. By cleaning your phone's Memory, you may see a boost in how it performs for you. Consider this: Is your device getting glitchy and slow? Please clean up your device's Memory to improve its performance. From Settings, swipe to and tap Device care. Tap Memory, then Clean to free up Memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap Excluded apps and add your preferred apps to the list so they do not get closed when you use this feature. A more thorough way to clean the phone's Memory is to reboot it occasionally. You can restart the phone any time by swiping down from the top of the screen using two fingers to open the Quick settings panel and then tapping the Power icon. Tap Restart and then tap Restart again. If necessary, you'll need to enter your PIN or password when the reboot is complete. An article with more information will be linked below. Of course, we are always here to help. We would love to hear from you if you would like to walk through some troubleshooting options with one of our Samsung Support Team members. We thank you for your feedback. We're here to help—thank you for choosing Samsung! -Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This Product Is Reliable
on February 25, 2025
Posted by: Ro1957
[This review was collected as part of a promotion.] I use my phone to talk and text with our 7 children, 20 grandchildren, and eventually to our 9 great-grandchildren! I also use my phone to access a Bible app, Facebook and Instagram. I like keeping in touch with family and friends online. And, lastly, I have a game I like to play.
Value
5
Written by a customer while visiting Samsung US