Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
463
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
This phone takes great pictures!
on February 11, 2025
Posted by: KellBell
[This review was collected as part of a promotion.] Seamless action across apps
Takes amazing pictures
Easy to operate
Most certainly did everything as described
My issues with the phone are with the service provider not the phone itself.
Performance and quality 10 out of 10
Takes amazing pictures
Easy to operate
Most certainly did everything as described
My issues with the phone are with the service provider not the phone itself.
Performance and quality 10 out of 10
Value
3
Response from Samsung USBy R&R, February 19, 2025
Hi Kellbell,
Capturing the perfect picture goes beyond words, and we are thrilled that you can achieve this with your Galaxy A25 5G. Its camera transforms everyday moments into cinematic masterpieces. With three powerful lenses on the back and an enhanced front camera, you can capture every angle, whether it's stunning sunsets or impressive selfies. The camera excels in both daytime and nighttime photography, capturing incredible detail, and it can even zoom in from a distance. Once you've taken your photos, you can enhance them with custom filters using My Filters and proudly share your shots. If you would like some tips and tricks on how you can enhance your picture-taking skills, more information will be linked in an article down below titled, “Capture amazing shots with your Galaxy phone's cameras”. You will be shocked by all the features your phone has that you can take advantage of. We want to say thank you for sharing your wonderful feedback. We can’t thank you enough for choosing Samsung!
-Ty
Capture amazing shots with your Galaxy phone's cameras
https://www.samsung.com/us/support/answer/ANS10002543/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Capturing the perfect picture goes beyond words, and we are thrilled that you can achieve this with your Galaxy A25 5G. Its camera transforms everyday moments into cinematic masterpieces. With three powerful lenses on the back and an enhanced front camera, you can capture every angle, whether it's stunning sunsets or impressive selfies. The camera excels in both daytime and nighttime photography, capturing incredible detail, and it can even zoom in from a distance. Once you've taken your photos, you can enhance them with custom filters using My Filters and proudly share your shots. If you would like some tips and tricks on how you can enhance your picture-taking skills, more information will be linked in an article down below titled, “Capture amazing shots with your Galaxy phone's cameras”. You will be shocked by all the features your phone has that you can take advantage of. We want to say thank you for sharing your wonderful feedback. We can’t thank you enough for choosing Samsung!
-Ty
Capture amazing shots with your Galaxy phone's cameras
https://www.samsung.com/us/support/answer/ANS10002543/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone !
on February 11, 2025
Posted by: Coffeeme
[This review was collected as part of a promotion.] I love this phone I had it for a couple years now. I haven't even thought on replacing it yet. My battery is getting kinda weak. So might replace soon. Other then that its a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My lifeline
on February 11, 2025
Posted by: Lovemyphone
[This review was collected as part of a promotion.] I love my Samsung A25. I don't go anywhere without it. It helps me to keep track with everything from emails to family members. I highly recommend this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better then others
on February 11, 2025
Posted by: NelliRocc
[This review was collected as part of a promotion.] Android multi-screen and auto erase for audio that I don't want
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid affordable device
on February 11, 2025
Posted by: Nyramu
[This review was collected as part of a promotion.] Needed a phone after my s10e gave out. This is solid with smooth processing and bright screen. Can take awhile to start up and the camera isn't the best but it works for daily needs and then some.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Video camera interaction
on February 11, 2025
Posted by: IVAN50
[This review was collected as part of a promotion.] No automatic refresh rate switching and no HDR support
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The phone work fine but .
on February 12, 2025
Posted by: Holgo964
[This review was collected as part of a promotion.] Sometimes the phone works slowly, and sometimes the audio doesn't work, that happen with some apps(tiktok, Facebook, Instagram)
Value
3
Response from Samsung USBy R&R, February 20, 2025
Hi Holgo964,
It’s great to hear that you’re enjoying all the fantastic features of your Galaxy A25 5G! We are continuously working to enhance our technology to deliver smooth and efficient performance. If you're having trouble hearing content on social media applications, there are several solutions you can try. One of the most effective steps is to ensure that your device’s media sound is turned on. Sometimes, if your phone is set to vibrate or the volume is turned down, it can affect the sound of your favorite content. To adjust the volume to your desired level, follow these steps:
1. Go to your device’s **Settings**.
2. Select **Sounds and vibrations**.
3. Tap on **Volume**.
4. You will see different options for **Ringtone**, **Media**, **Notifications**, and **System**.
5. Make sure the **Media** option is set to your desired volume.
This should help you hear sound on your social media applications. We hope this information is helpful! If you have any questions or need additional troubleshooting assistance, please feel free to reach out to our Samsung Support Team. Thank you for your feedback—we’re grateful to have you as part of the Samsung community! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s great to hear that you’re enjoying all the fantastic features of your Galaxy A25 5G! We are continuously working to enhance our technology to deliver smooth and efficient performance. If you're having trouble hearing content on social media applications, there are several solutions you can try. One of the most effective steps is to ensure that your device’s media sound is turned on. Sometimes, if your phone is set to vibrate or the volume is turned down, it can affect the sound of your favorite content. To adjust the volume to your desired level, follow these steps:
1. Go to your device’s **Settings**.
2. Select **Sounds and vibrations**.
3. Tap on **Volume**.
4. You will see different options for **Ringtone**, **Media**, **Notifications**, and **System**.
5. Make sure the **Media** option is set to your desired volume.
This should help you hear sound on your social media applications. We hope this information is helpful! If you have any questions or need additional troubleshooting assistance, please feel free to reach out to our Samsung Support Team. Thank you for your feedback—we’re grateful to have you as part of the Samsung community! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on February 14, 2025
Posted by: Rizzo91
[This review was collected as part of a promotion.] This phone has truly been one of the best phones I have ever owned. I have had everything all the way up to the I phone 15 and non of those even compare to this phone. The usability is second to none. The camera is awesome. It's overall a very nice phone.
Value
5
Written by a customer while visiting Samsung US