Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
463
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great specs +AI!
on April 1, 2025
Posted by: DrNickD
[This review was collected as part of a promotion.] Best galaxy yet!!! I use for work, play, and everyday survival #luxurylife
Value
5
Response from Samsung USBy R&R, April 16, 2025
Good day to you DrNickD,
Thanks for sharing your thoughts! We’re glad you’re exploring all the Galaxy A25 5G offers. It’s built to impress with features like ultra-clear, superfluid display and ample internal storage combined with expandable storage of up to 1TB. You can learn more about all the features of your Galaxy A25 by checking out the online article titled “Essential features on the Galaxy A15 5G, A25 5G, and A35 5G.” the link will be provided below! Thank you for your wonderful review. Thank you for making Samsung your go-to choice!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thanks for sharing your thoughts! We’re glad you’re exploring all the Galaxy A25 5G offers. It’s built to impress with features like ultra-clear, superfluid display and ample internal storage combined with expandable storage of up to 1TB. You can learn more about all the features of your Galaxy A25 by checking out the online article titled “Essential features on the Galaxy A15 5G, A25 5G, and A35 5G.” the link will be provided below! Thank you for your wonderful review. Thank you for making Samsung your go-to choice!
Essential features on the Galaxy A15 5G, A25 5G, and A35 5G
https://www.samsung.com/us/support/answer/ANS10000749/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
3.5mm headphone jack was perfect.
on June 8, 2025
Posted by: Al Dips
from New York, NY
Expertise:Expert
3.5mm headphone jack was perfect. This will be my last Samsung phone as I don't use Bluetooth and Samsung eliminated the headphone jack in the A26
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Too many pre-installed apps
on August 12, 2024
Posted by: 2yrKevin
[This review was collected as part of a promotion.] The A25 5g phone has too many useless pre-installed apps that can't be un-installed and don't
work properly. It makes the phone harder to navigate and use the apps independently from the factory installed apps. I wish I could go back and purchase a different device that is easier to customize instead of wasting my time and money!
work properly. It makes the phone harder to navigate and use the apps independently from the factory installed apps. I wish I could go back and purchase a different device that is easier to customize instead of wasting my time and money!
Value
2
Response from Samsung USBy Social Commerce, August 16, 2024
Hi there 2yrKevin,
Thanks for taking the time to review your Samsung Galaxy A25. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. For your convenience, I have also included a link to your device manual for easy customization purposes. Let us know if you have any questions for us or if you would like any further assistance after reviewing the resources provided by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/downloads/
Thanks for taking the time to review your Samsung Galaxy A25. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Device care feature is available to help you keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. When you have the opportunity available, please take a moment to look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your device for faster, better performance. Now, if you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. For your convenience, I have also included a link to your device manual for easy customization purposes. Let us know if you have any questions for us or if you would like any further assistance after reviewing the resources provided by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great cheaper Galaxy to get
on February 5, 2024
Posted by: DatBoiiWiseman
[This review was collected as part of a promotion.] This phone is faster considering it uses 5G. Its also cheaper but still a lot like the higher end S series. Theres hardly any difference. The screen gives off vibrant beautiful colours as well. Ive had a lot of people also say the speakers on this phone are louder than theyve heard from other phones and i could say the same. If you want a good budget friendly phone thats just like the Galaxy S id get the A25 5G.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not a bad phone
on April 29, 2024
Posted by: Dd16020
[This review was collected as part of a promotion.] Not a terrible phone heard of people making movies with it but I highly doubt it would be that good I have a medium complexion and I can not use face recognition as a lock bc of it. Pics aren't bad when doing colorful flowers but again with complexion pics will be too bright or too dark. Seems to pick up storms signal seem to drop alot on rainy days
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New phone samsung
on May 11, 2024
Posted by: Jagssphone
[This review was collected as part of a promotion.] I'm glad I stuck with samsung. I was thinking of going to a different brand but happy with decision to stick with samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A25
on February 26, 2024
Posted by: LilMama
[This review was collected as part of a promotion.] Amazing features and camera. Great quality and the battery life is excellent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not my favorite Galaxy
on July 26, 2024
Posted by: Justmyopinion
[This review was collected as part of a promotion.] I don't care to much for the feel of the phone and I also don't like the biometrics being on the side. Use is not as smooth as the use of most galaxies I've had. (Used only galaxy for years)
Value
3
Response from Samsung USBy Social Commerce, August 8, 2024
Hey Justmyopinion,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy A25. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to provide additional feedback with us regarding your device or if you have any questions, please feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy A25. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you would like to provide additional feedback with us regarding your device or if you have any questions, please feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US