Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
463
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Posted by: Snov
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I have been using the phone for 2 weeks now and it has been working well. It has great features and so far it is worth the money.
I would recommend this to a friend!
Response from Samsung USBy R&R, January 31, 2025
Hi Snov,
Thank you for your wonderful feedback! We are delighted to hear that you’re enjoying your Galaxy A25 5G and that it has been working well for you. It’s fantastic to know that the features are meeting your expectations and enhancing your experience. Your satisfaction means a lot to us, and we are thrilled to have you as a part of the Samsung family. Enjoy exploring all the great things your Galaxy A25 can do!
-Ty
Samsung Support
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Samsung Community
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Thank you for your wonderful feedback! We are delighted to hear that you’re enjoying your Galaxy A25 5G and that it has been working well for you. It’s fantastic to know that the features are meeting your expectations and enhancing your experience. Your satisfaction means a lot to us, and we are thrilled to have you as a part of the Samsung family. Enjoy exploring all the great things your Galaxy A25 can do!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Worse quality for Samsung
on February 3, 2025
Posted by: Maxk
from Sacramento ca
Expertise:Expert
Very mediocre phone for Samsung. Main concerns are screen brightness where touch is not recognized or interpreted as a swipe action. I've always had a glass protector from the same brand but all Samsung phones I had before didn't use to be buggy.
Flashlight functionality is also very buggy, sometimes you can't turn it on or turn it off.
It's not the fastest phone but has pretty decent performance for the budget.
Flashlight functionality is also very buggy, sometimes you can't turn it on or turn it off.
It's not the fastest phone but has pretty decent performance for the budget.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, February 4, 2025
Hello Maxk,
Thank you for your positive review of the Galaxy A25 5G! We always appreciate input on our devices. The A25 features an upgraded display with superfluid screens and a longer-lasting battery. It has a 120Hz refresh rate, which allows for smoother scrolling and a more responsive touch experience.
To adjust the motion smoothness, navigate to the Settings app, select Display, tap on Motion Smoothness, and choose your desired option before tapping Apply. This adjustment can enhance how your phone responds to touch.
Regarding the flashlight issue, please ensure that your phone's software is up to date. It may be related to an outdated app or indicate that your device requires a software update.
If you need more information or would like assistance from a member of the Samsung Support Team, please feel free to reach out. We hope you continue to enjoy your Galaxy A25 5G and appreciate your choice of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your positive review of the Galaxy A25 5G! We always appreciate input on our devices. The A25 features an upgraded display with superfluid screens and a longer-lasting battery. It has a 120Hz refresh rate, which allows for smoother scrolling and a more responsive touch experience.
To adjust the motion smoothness, navigate to the Settings app, select Display, tap on Motion Smoothness, and choose your desired option before tapping Apply. This adjustment can enhance how your phone responds to touch.
Regarding the flashlight issue, please ensure that your phone's software is up to date. It may be related to an outdated app or indicate that your device requires a software update.
If you need more information or would like assistance from a member of the Samsung Support Team, please feel free to reach out. We hope you continue to enjoy your Galaxy A25 5G and appreciate your choice of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great camera, special features
on February 7, 2025
Posted by: Dede27
[This review was collected as part of a promotion.] Now brief,great services and apps to help protect your privacy and information has alot of phone storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the fast screen reaction time
on February 8, 2025
Posted by: Susana
[This review was collected as part of a promotion.] My data transfer from my s23 to the s25 was quick and easy. I like the new sleek look of the s25 and the camera is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cell phone
on February 8, 2025
Posted by: Bigmeat
[This review was collected as part of a promotion.] Phone is great. Works great. Camera is awesome and take wonderful Pic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 8, 2025
Posted by: Theolaptop
[This review was collected as part of a promotion.] This computer does everything. And everything itdoes .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My A25 cell phone review.
on February 9, 2025
Posted by: MrH211
[This review was collected as part of a promotion.] I want to know what "audio eraser" and "seamless actions across apps" means. I will keeo this review "brief now" and be succinct. This was a used phone i got losing my fold 4 to a hobo in alaska, wrapped in a blanket begging for food. Gave him my subway sandwich and my phone was in the bag. Service on it had gone out about two hours prior. Samsung never helped me locate it, neither did Google, or my carrier at the time. None heloed me blacklist it either. I loved that phone. It was great, as long as i took care of it responsibly, like not giving it away to hobos for dinner. I got this A25 a week or two prior as a result of a repo situation, kinda borderline hostage scenario. The lucky result was this phone. It doesnt come close compared to the fold. Nowhere near. But its a sturdy device that gets the job done. Im incredibly grateful to have this phone. It now sometimes claims no sim card randomly and have to reinsert the sim. A little glitchy, but thats new. Altogether, its a solid 6 out of 10. Just not as technologically advanced as some of the newer stuff. It runs all apps. Pictures are ok i guess.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on February 10, 2025
Posted by: Blacksuperman
[This review was collected as part of a promotion.] I love my device. Its very handy with my everyday lifr
Value
5
Response from Samsung USBy R&R, February 10, 2025
Hello Blacksuperman,
Thank you for reaching out and sharing your wonderful review of the Galaxy A25 5G. We hope you are enjoying discovering all the new features of your phone, including the larger, brighter screen and the long-lasting battery life. We packed a lot into the A25 5G so you can get more out of your experience. You can store more memories as you create them, and everything is easy to find at your fingertips. We appreciate your feedback and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Thank you for reaching out and sharing your wonderful review of the Galaxy A25 5G. We hope you are enjoying discovering all the new features of your phone, including the larger, brighter screen and the long-lasting battery life. We packed a lot into the A25 5G so you can get more out of your experience. You can store more memories as you create them, and everything is easy to find at your fingertips. We appreciate your feedback and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US