Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(665 Reviews)
Rating breakdown 665 reviews
5 Stars
462
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
general features
on December 7, 2024
Posted by: a little tlc777
this is my 4th samsung, i have never been disappointed, from speed to capturing macros... smartphone indeed
Written by a customer while visiting Samsung US
Posted by: Anne M
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
I was loyal to my S9+ for YEARS so I was skeptical of getting a phone that wasn't considered a flagship model. I was pleasantly surprised with the A25 - it really isn't a bad phone. It has a headphone jack and MicroSD card slot, so that was what sold me on it. The battery life is fantastic as well.
The only issues I have noticed is that the Bluetooth can have issues connecting and the audio can be crackly or cut out at times. Not always, but sometimes, and can be annoying. The fingerprint sensor sometimes takes an additional try or two to work, but it's not a huge deal.
Overall, if you're looking for a newer phone that still has things like an aux port, expandable memory, and fast charging while still having a Samsung, this is it. It will last me as long, or more than, my S9+ did
The only issues I have noticed is that the Bluetooth can have issues connecting and the audio can be crackly or cut out at times. Not always, but sometimes, and can be annoying. The fingerprint sensor sometimes takes an additional try or two to work, but it's not a huge deal.
Overall, if you're looking for a newer phone that still has things like an aux port, expandable memory, and fast charging while still having a Samsung, this is it. It will last me as long, or more than, my S9+ did
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: p larson
Verified Purchase:Yes
has some nice audio but hard find some of the features
Written by a customer while visiting Samsung US
Posted by: Hector
Verified Purchase:Yes
Is a very good reliable phone i will recommended to anyone
Response from Samsung USBy R&R, January 10, 2025
Hello Hector,
Thank you for your fantastic feedback on the Galaxy A25 5G. We're delighted to hear that you find the A25 to be a reliable phone and that you would recommend it to others. Your support means a great deal to us. Thank you for choosing Samsung!
-Ty
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Thank you for your fantastic feedback on the Galaxy A25 5G. We're delighted to hear that you find the A25 to be a reliable phone and that you would recommend it to others. Your support means a great deal to us. Thank you for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: scoy99
from Greenville, TX
Expertise:Expert
Verified Purchase:Yes
This phone is like someone had an idea for a cell phone that really wasn't what the customer wanted, but they did it anyway. From the initial look at the box, it looks cheap, feels cheap and It's slow. But hey, it's affordable and it takes good pictures. This is a great first phone. NOT a viable replacement for my A52 5G. I should have spent more money and gotten a better phone. This phone just makes me sad.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R, January 16, 2025
Hi scoy99
Thank you for your review of the Galaxy A25 5G. Your feedback is essential to our commitment to providing a quality experience for all our customers. We strive to create a device that is fully functional and equipped with everything needed to make it an innovative smartphone. Our goal was to enhance the user experience by offering better screens and a longer-lasting battery, making the device even more powerful. We appreciate you sharing your thoughts and experiences with the phone. Thank you for being a part of the Samsung community.
-Ty
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Thank you for your review of the Galaxy A25 5G. Your feedback is essential to our commitment to providing a quality experience for all our customers. We strive to create a device that is fully functional and equipped with everything needed to make it an innovative smartphone. Our goal was to enhance the user experience by offering better screens and a longer-lasting battery, making the device even more powerful. We appreciate you sharing your thoughts and experiences with the phone. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: PP Boston
from Boston
Expertise:Expert
Verified Purchase:Yes
Amazing smartphone for all your needs. It's amazing how this affordable ones stack up to the expensive ones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 24, 2025
Hi PP Boston,
Thank you for your wonderful feedback on the Galaxy A25 5G! We are thrilled to hear that you are enjoying its performance, design, and value. It’s fantastic to know that this smartphone meets your needs and stands out against other models. Your experience perfectly reflects our goals with this product. We appreciate your support and thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for your wonderful feedback on the Galaxy A25 5G! We are thrilled to hear that you are enjoying its performance, design, and value. It’s fantastic to know that this smartphone meets your needs and stands out against other models. Your experience perfectly reflects our goals with this product. We appreciate your support and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Bruce
from Sun City West AZ
Expertise:Intermediate
Verified Purchase:Yes
Great phone. None of the bells and whistles that I don't want or need. The price is very reasonable.
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
5
Response from Samsung USBy R&R, January 31, 2025
Hi Bruce,
Thank you for sharing your experience and we are so glad to hear that the Galaxy A25 5G is meeting your needs with its straightforward and reliable design. It’s wonderful to know that it offers exactly what you’re looking for without anything extra. At Samsung, we strive to create devices that cater to a variety of preferences, and your feedback inspires us to keep delivering versatile options. Thank you for being a part of the Samsung family, and we hope you continue to enjoy your device!
-Ty
Samsung Support
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Thank you for sharing your experience and we are so glad to hear that the Galaxy A25 5G is meeting your needs with its straightforward and reliable design. It’s wonderful to know that it offers exactly what you’re looking for without anything extra. At Samsung, we strive to create devices that cater to a variety of preferences, and your feedback inspires us to keep delivering versatile options. Thank you for being a part of the Samsung family, and we hope you continue to enjoy your device!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Snov
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I have been using the phone for 2 weeks now and it has been working well. It has great features and so far it is worth the money.
I would recommend this to a friend!
Response from Samsung USBy R&R, January 31, 2025
Hi Snov,
Thank you for your wonderful feedback! We are delighted to hear that you’re enjoying your Galaxy A25 5G and that it has been working well for you. It’s fantastic to know that the features are meeting your expectations and enhancing your experience. Your satisfaction means a lot to us, and we are thrilled to have you as a part of the Samsung family. Enjoy exploring all the great things your Galaxy A25 can do!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for your wonderful feedback! We are delighted to hear that you’re enjoying your Galaxy A25 5G and that it has been working well for you. It’s fantastic to know that the features are meeting your expectations and enhancing your experience. Your satisfaction means a lot to us, and we are thrilled to have you as a part of the Samsung family. Enjoy exploring all the great things your Galaxy A25 can do!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US