Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
463
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Customer Rating
2
Phone is slow
on August 26, 2024
Posted by: CJ3291991
[This review was collected as part of a promotion.] Personal phone slow service saving my money for a galaxy s22
Value
2
Response from Samsung USBy Social Commerce, August 28, 2024
Hey there CJ3291991,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A25. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can use the Device care feature, to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have an opportunity to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us after reviewing the resource that has been shared or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy A25. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can use the Device care feature, to keep up with the nuts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" when you have an opportunity to learn how you can automatically optimize your phone for faster, better performance. If you have any questions for us after reviewing the resource that has been shared or if you would like any further assistance, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078985/
Written by a customer while visiting Samsung US
Customer Rating
5
Great features for minimal price
on August 26, 2024
Posted by: XfiRecon
[This review was collected as part of a promotion.] Galaxy Ai features effective upon exploration.
Galaxy Ai features effective upon exploration
Galaxy Ai features effective upon exploration
Galaxy Ai features effective upon exploration
Galaxy Ai features effective upon exploration
Galaxy Ai features effective upon exploration
Galaxy Ai features effective upon exploration
Galaxy Ai features effective upon exploration
Galaxy Ai features effective upon exploration
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the different apps and access it allows
on August 26, 2024
Posted by: Drew8905
[This review was collected as part of a promotion.] Great actress and easy to maneuver through the phones access and management
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Looks like it has great features
on August 26, 2024
Posted by: Joeyinthemiddle
[This review was collected as part of a promotion.] Love galaxy Al Even though I don't know what it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my device is all I need as A1 device
on August 26, 2024
Posted by: Silencer
[This review was collected as part of a promotion.] I recomend samsung galaxy A1 device too is good phone and many features 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone overall thank you
on August 26, 2024
Posted by: TheGuyThatsSupposedToWin
[This review was collected as part of a promotion.] The phone works great for most games and apps considering the hardware. The texting feature is slightly slower than I would like or am use to. The battery life is fine, no overheating issues. The camera could definitely use some upgrades though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best...
on August 26, 2024
Posted by: MommaB
[This review was collected as part of a promotion.] I am still getting use to my Samsung A25 because I just got it a couple of months ago. I like the sound quality and the battery life is awesome. But I do wish it wasn't so sensitive to touch because it hangs up a lot and I won't even know anyone called. Plus, it gets hot when I have it in my pocket not in use. I do like the fonts and access that Samsung has available and that you can do all in one paying. Maybe as I get use to it, it will grow on me more.
Value
3
Response from Samsung USBy Social Commerce, August 29, 2024
Salutations MommaB,
Thanks for taking the opportunity to review your Samsung Galaxy A25. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can adjust your screen to be less sensitive to taps and touches. Here's how: From Settings, tap Accessibility > Interaction and dexterity and tap an option: > Touch and hold delay: Select a time interval for this action. > Tap duration: Set how long an interaction must be held to be recognized as a tap. > Ignore repeated touches: Set a time duration in which to ignore repeated touches. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out the Samsung article titled, "Keep your Galaxy device at its normal operating temperature" for some great information about keeping your device at its normal operating temperature. If you would like any additional assistance after reviewing the resources that have been provided, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/downloads/
Thanks for taking the opportunity to review your Samsung Galaxy A25. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can adjust your screen to be less sensitive to taps and touches. Here's how: From Settings, tap Accessibility > Interaction and dexterity and tap an option: > Touch and hold delay: Select a time interval for this action. > Tap duration: Set how long an interaction must be held to be recognized as a tap. > Ignore repeated touches: Set a time duration in which to ignore repeated touches. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out the Samsung article titled, "Keep your Galaxy device at its normal operating temperature" for some great information about keeping your device at its normal operating temperature. If you would like any additional assistance after reviewing the resources that have been provided, please feel free to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone always reliable
on August 26, 2024
Posted by: Murphy
[This review was collected as part of a promotion.] I use my phone for calls, texting, internet. I also occasionally use it for the Hotspot. All performed exceptionally.
Value
5
Written by a customer while visiting Samsung US