Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.5
(666 Reviews)
Rating breakdown 666 reviews
5 Stars
463
4 Stars
131
3 Stars
41
2 Stars
19
1 Star
12
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A25 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
So far so good
on August 26, 2024
Posted by: Little3bee
[This review was collected as part of a promotion.] The phone has been great for. All the updates have work without any problems.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy A25 5g
on August 26, 2024
Posted by: Love2save
[This review was collected as part of a promotion.] Not familiar with AI so I don't use AI. Other then that I really like the A25 5g although phone always runs on 4g and not sure why not 5g? Phone is fast. Apps open quickly. Over all I would recommend Galaxy A25 5g.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Quick and fast
on August 26, 2024
Posted by: TinyTim
[This review was collected as part of a promotion.] Galaxy A1 is great it responds fast. And love the camera. Having trouble with signal or would been 5 stars
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great.
on August 26, 2024
Posted by: Crazygirl24
[This review was collected as part of a promotion.] I use my phone for just about everything. I've had it for 4 or 5 years. I love the phone but I think it needs to be updated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just love android better
on August 26, 2024
Posted by: tonya2ann
[This review was collected as part of a promotion.] Ok great phone just easy to use. Never any problems
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great functioning phone
on August 26, 2024
Posted by: Lobo123
[This review was collected as part of a promotion.] Over all I'd have to say it functions smoothly. However, the only thing I'd have to say is the cameras compatibility with apps isn't as such. The hardware itself is great maybe just the software. Although I'm no expert.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
More than a guy needs
on August 26, 2024
Posted by: Wrestlingdad
[This review was collected as part of a promotion.] Phone is great, to many functions for a simple guy like me. Operating systems is lightning fast, wish it didn't have A.I. tech but I can deal with it
Value
3
Response from Samsung USBy Social Commerce, August 28, 2024
Hello Wrestlingdad,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A25. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight various Galaxy devices and their features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/galaxy-ai/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy A25. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We realize that transitioning to new devices can come with a bit of a learning curve. This is one of the main driving forces behind why we have a plethora of resources in place to make the transition as seamless as possible. We currently offer informative videos on our YouTube channel that highlight various Galaxy devices and their features, and we offer easy access to device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to take a look at them when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always happy to answer any questions that you may have and provide any further assistance you may need. Currently Galaxy AI is available on the following devices - S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, S23 FE, Z Fold6, Z Flip6, Z Flip5, Z Fold5, Tab S9 Ultra, Tab S9+, Tab S9, Galaxy Book Edge, Buds3 Pro, Buds3, Buds2 Pro, Buds FE, Watch Ultra, Watch7, and Galaxy Ring. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/galaxy-ai/
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
2
Just a few things.....
on August 26, 2024
Posted by: SHHH62
[This review was collected as part of a promotion.] My A25 seems to have a mind of it's own. Randomly opens apps even if the screen is off. It also randomly turns the wifi off. Maybe it's operator error?
My A25 does take great pictures and video though! I haven't tried the AI technology yet, but I will!
My A25 does take great pictures and video though! I haven't tried the AI technology yet, but I will!
Value
2
Response from Samsung USBy Social Commerce, August 28, 2024
Salutations SHHH62,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy A25. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your Galaxy A25, however, we would need more information than we currently have available. Without being able to ask you any follow up questions to clarify what you have shared with us; I suggest contacting Samsung Support at your earliest convenience for further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy A25. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would be more than happy to assist you with what you may be experiencing with your Galaxy A25, however, we would need more information than we currently have available. Without being able to ask you any follow up questions to clarify what you have shared with us; I suggest contacting Samsung Support at your earliest convenience for further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US